Closed Macbook with 2 Monitors

[ForeverGolf]

Hello,

I am really struggeling with the DisplayLink Software and my Dockingstation (i-tec).
My Macbook Pro (MacBook Pro (13-inch, M1, 2020)) has 2 external monitors.

I found out that when i want to close my Macbook, i need to have the power cable attached. Its not working with just the internal power adapter of my i-tec docking station.

The really annoying thing is when i close my Macbook, the 2 monitors are working perfectly. When i put my Macbook into silent mode, and after some time i press my keyword, i have a lot of cases where the 2 monitors will not turn on. Sometimes its working, but most of the times i have to open my Macbook again ... wait some seconds ... then close it again, relogin and then its working.

Its SUPER annoying to have to do this every day, couple of times.
"System sleep in display-closed mode" is enabled on my DisplayLink settings.

Does anybody has a solution how to fix this? I really want to make it work!

Thanks

[DanielSznicer]

Originally Posted by ForeverGolf

Hello,

I am really struggeling with the DisplayLink Software and my Dockingstation (i-tec).
My Macbook Pro (MacBook Pro (13-inch, M1, 2020)) has 2 external monitors.

I found out that when i want to close my Macbook, i need to have the power cable attached. Its not working with just the internal power adapter of my i-tec docking station.

The really annoying thing is when i close my Macbook, the 2 monitors are working perfectly. When i put my Macbook into silent mode, and after some time i press my keyword, i have a lot of cases where the 2 monitors will not turn on. Sometimes its working, but most of the times i have to open my Macbook again ... wait some seconds ... then close it again, relogin and then its working.

Its SUPER annoying to have to do this every day, couple of times.
"System sleep in display-closed mode" is enabled on my DisplayLink settings.

Does anybody has a solution how to fix this? I really want to make it work!

Thanks

Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Please send me to the model of the monitor.

Best Regards[/QUOTE]