Help: I need to constantly restart displaylink manager after logout + login

[jumble-emissary]

My set-up:

- Macbook M1 Pro 16 inch
- macOS 13.1 (22C65)
- Plugable 12-in-1 USB C Docking Station Triple Monitor (primary displayport monitor + 2 extended HDMI monitors)
- Displaylink manager 1.7.1 (EDIT: Updated to 1.8.0. but no change to problem)


My problem and workarounds:

- When I log-out and re-login to my Mac (which I do several times a day), there's a 50-50 chance that my two extended HDMI displays will go blank
- I can fix this problem by quitting and restarting the displaylink manager app several times (and sometimes I need to unplug and re-plug the cable to my macbook); this process often takes 2-3 minutes
- As a result I spend 2-3 minutes several times a day fiddling with my displays, which is a frustrating experience.


What I am looking for:

- Is there a better solution to my problems?
- If not, is there any keyboard shortcut I can use to quit and restart the displaylink manager app, so that I don't have to use the menubar process several times a day?

Thanks in advance for any suggestions! ��

[rboerner]

Originally Posted by jumble-emissary

My set-up:

- Macbook M1 Pro 16 inch
- macOS 13.1 (22C65)
- Plugable 12-in-1 USB C Docking Station Triple Monitor (primary displayport monitor + 2 extended HDMI monitors)
- Displaylink manager 1.7.1 (EDIT: Updated to 1.8.0. but no change to problem)


My problem and workarounds:

- When I log-out and re-login to my Mac (which I do several times a day), there's a 50-50 chance that my two extended HDMI displays will go blank
- I can fix this problem by quitting and restarting the displaylink manager app several times (and sometimes I need to unplug and re-plug the cable to my macbook); this process often takes 2-3 minutes
- As a result I spend 2-3 minutes several times a day fiddling with my displays, which is a frustrating experience.


What I am looking for:

- Is there a better solution to my problems?
- If not, is there any keyboard shortcut I can use to quit and restart the displaylink manager app, so that I don't have to use the menubar process several times a day?

Thanks in advance for any suggestions! ��

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support

[jumble-emissary]

Originally Posted by rboerner

If you have not done so already, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support

Thanks! Are you suggesting contacting Plugable because you believe this is a Plugable hardware issue rather than a DisplayLink software issue?

[rboerner]

Originally Posted by jumble-emissary

Thanks! Are you suggesting contacting Plugable because you believe this is a Plugable hardware issue rather than a DisplayLink software issue?

I cannot be sure of the cause of the behavior based on the description alone.

In my opinion, the best practice is to first contact the original manufacturer of the product for assistance.

To expand further, DisplayLink is the company that created DisplayLink USB video technology. Many different manufacturers integrate that technology into their products, such as Dell, HP, Toshiba, Lenovo, and Plugable.

If the original manufacturer is unable to assist, then the issue can be reported to DisplayLink.

[coldfusion]

Originally Posted by jumble-emissary

My set-up:

- Macbook M1 Pro 16 inch
- macOS 13.1 (22C65)
- Plugable 12-in-1 USB C Docking Station Triple Monitor (primary displayport monitor + 2 extended HDMI monitors)
- Displaylink manager 1.7.1 (EDIT: Updated to 1.8.0. but no change to problem)


My problem and workarounds:

- When I log-out and re-login to my Mac (which I do several times a day), there's a 50-50 chance that my two extended HDMI displays will go blank
- I can fix this problem by quitting and restarting the displaylink manager app several times (and sometimes I need to unplug and re-plug the cable to my macbook); this process often takes 2-3 minutes
- As a result I spend 2-3 minutes several times a day fiddling with my displays, which is a frustrating experience.


What I am looking for:

- Is there a better solution to my problems?
- If not, is there any keyboard shortcut I can use to quit and restart the displaylink manager app, so that I don't have to use the menubar process several times a day?

Thanks in advance for any suggestions! ��

I have almost the same problem, but I'm using a Caldigit TS3+ and a DisplayLink compatible USB to HDMI dongle. The problem is definitely the DisplayLink Manager. I don't have to cycle it multiple times, once works, but about half the time it needs to be restarted upon login or it doesn't detect my monitor.