Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 12-04-2015, 12:09 AM   #1
Billdjohnson
Junior Member
 
Join Date: Dec 2015
Posts: 1
Default No 4k display works through D3100 on Dell XPS15 Windows 10

I am able to attach my Vizio 4K TV directly to the XPS15 laptop and it runs with 4k resolution, however, I get no display when connecting to the TV from the D3100. It claims there is a VGA monitor attached, but none of the resolutions (all non-4k) produce any output.

I am attached to the D3100 via the USB 3.0 cable that came with the D3100.
I am running Windows 10.
I have installed and reinstalled latest drivers, including running the clean-up tool.

I also tried with the DisplayPort to another monitor, and got the same issue, so I don't think it's specific to the Vizio. I basically have no display support through the dock.

Anyone able to help?
Billdjohnson is offline   Reply With Quote
Old 12-08-2015, 11:06 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Default

Hello Bill,
Could you create a tech support ticket with your logs to be investigated?
Here is how: How can I report Windows installation issues to DisplayLink?
Thanks,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Reply

Tags
d3100, uhd, vizio, windows 10

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:04 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.