problem installing drivers USB 2.0 VGA

Garik · 10-31-2012, 07:27 PM

Hello

I have bought this device to extend a monitor on my main pc. Unfortunatly I cant seem to get it to install.

The CD it came with contains an old version of the same driver found on this website (displaylink) but none of the 2 seem to have worked as i keep getting a message saying that the device i just pluged in is not rekigniced.

I tryed it on 1 pc and 2 plaptops with windows 8 on the pc and windows 7 on the laptops.

the instalation:
I make sure the device is not pluged in the usb port.
I run the installer
The installer seems to be installing everything but dissapears without showing any messages about being done
I restart the system and plugin the device

when I look in device manager the device shows as a unknown device
I tryed to add the displaylink driver manualy as it is installed but i got a huge list of display link drivers like this one "displayLink display adapter(105B)"
I tryed several of these but none seem to work.

Thank you for your time

Wim · 11-01-2012, 03:53 PM

If the device is not being recognised, then this is not a software issue. Windows cannot identify the USB device connected to the bus.

This article might help debug this:

http://www.displaylink.com/support/ticket.php?id=323

Wim

10-31-2012, 07:27 PM	#1
Garik Junior Member Join Date: Oct 2012 Posts: 1	problem installing drivers USB 2.0 VGA Hello I have bought this device to extend a monitor on my main pc. Unfortunatly I cant seem to get it to install. The CD it came with contains an old version of the same driver found on this website (displaylink) but none of the 2 seem to have worked as i keep getting a message saying that the device i just pluged in is not rekigniced. I tryed it on 1 pc and 2 plaptops with windows 8 on the pc and windows 7 on the laptops. the instalation: I make sure the device is not pluged in the usb port. I run the installer The installer seems to be installing everything but dissapears without showing any messages about being done I restart the system and plugin the device when I look in device manager the device shows as a unknown device I tryed to add the displaylink driver manualy as it is installed but i got a huge list of display link drivers like this one "displayLink display adapter(105B)" I tryed several of these but none seem to work. Thank you for your time

11-01-2012, 03:53 PM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	If the device is not being recognised, then this is not a software issue. Windows cannot identify the USB device connected to the bus. This article might help debug this: http://www.displaylink.com/support/ticket.php?id=323 Wim