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Old 12-08-2022, 02:47 PM   #1
macuser_2233
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Join Date: Dec 2022
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Default Dual 2560 x 1440p no longer supported with Ventura

Disregard, user error I reset my dock and things are working correctly.


Hello,

I recently updated to MacOS Ventura 13.0.1 and DisplayLink Manager Graphics Connectivity (1.8) and I can no longer find the option to use "Scaled Resolution setting" recommended from here https://support.displaylink.com/know...-not-available.

The I can achieve 2560 x 1440p with one extended monitor but only 2048 x 1152 with the second.
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Last edited by macuser_2233; 12-08-2022 at 02:50 PM. Reason: User Error
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Old 12-13-2022, 12:12 PM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
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Quote:
Originally Posted by macuser_2233 View Post
Disregard, user error I reset my dock and things are working correctly.


Hello,

I recently updated to MacOS Ventura 13.0.1 and DisplayLink Manager Graphics Connectivity (1.8) and I can no longer find the option to use "Scaled Resolution setting" recommended from here https://support.displaylink.com/know...-not-available.

The I can achieve 2560 x 1440p with one extended monitor but only 2048 x 1152 with the second.
Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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