The (lack of) communication from DisplayLink is PATHETIC

MCV · 02-20-2010, 11:07 PM

It's been over FOUR MONTHS since anyone from DisplayLink has bothered to post any updates or answer any questions on this forum. I am absolutely SICKENED by their lack of support. I feel like we've all been RIPPED OFF.

simplymuzik3 · 02-21-2010, 04:30 PM

I agree 100%. I tried emailing them SOOOO many times, and NO RESPONSE?!?! I pay to get a GOOD product that actually WORKS properly!! DisplayLink operates such a BAD business. Their customer support has to be the WORST I have ever seen. Even the other "bad" companies seem like they are perfect compared to DisplayLink. At least they could respond to the people who have purchased their product. Instead they abandon ALL mac users and ignore us. What a scam.

MCV · 02-22-2010, 06:33 PM

Funny how a moderator is responding to questions and issues on the Windows forum but not here. I just posted on that side so let's see if we get anywhere.

http://displaylink.org/forum/showthread.php?t=226

simplymuzik3 · 02-23-2010, 04:12 PM

I got a reply from Displaylink on Twitter. I posted "Having some problems with my displayink product" about 4 months ago. They only @ replied me 18 mins ago?! And their answer was "Check the newest drivers". SOO USELESS!

Admin · 02-25-2010, 04:54 PM

Hi simplymuzik3 & MCV,

I understand your frustration, and welcome you to take a look at the recent announcement we have made.

Regards

Seb

Pawel · 10-01-2010, 01:56 PM

This issue has been discussed here.

02-20-2010, 11:07 PM	#1
MCV Member Join Date: Dec 2009 Posts: 51	The (lack of) communication from DisplayLink is PATHETIC It's been over FOUR MONTHS since anyone from DisplayLink has bothered to post any updates or answer any questions on this forum. I am absolutely SICKENED by their lack of support. I feel like we've all been RIPPED OFF. __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+ Last edited by Admin; 02-25-2010 at 03:20 PM. Reason: Reduced font size for easier reading

02-22-2010, 06:33 PM	#3
MCV Member Join Date: Dec 2009 Posts: 51	Funny how a moderator is responding to questions and issues on the Windows forum but not here. I just posted on that side so let's see if we get anywhere. http://displaylink.org/forum/showthread.php?t=226 __________________ MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+

10-01-2010, 01:56 PM	#6
Pawel Moderator Join Date: Aug 2010 Posts: 214	Duplicate This issue has been discussed here.

02-21-2010, 04:30 PM	#2
simplymuzik3 Junior Member Join Date: Oct 2009 Posts: 12	I agree 100%. I tried emailing them SOOOO many times, and NO RESPONSE?!?! I pay to get a GOOD product that actually WORKS properly!! DisplayLink operates such a BAD business. Their customer support has to be the WORST I have ever seen. Even the other "bad" companies seem like they are perfect compared to DisplayLink. At least they could respond to the people who have purchased their product. Instead they abandon ALL mac users and ignore us. What a scam.

02-23-2010, 04:12 PM	#4
simplymuzik3 Junior Member Join Date: Oct 2009 Posts: 12	I got a reply from Displaylink on Twitter. I posted "Having some problems with my displayink product" about 4 months ago. They only @ replied me 18 mins ago?! And their answer was "Check the newest drivers". SOO USELESS!

02-25-2010, 04:54 PM	#5
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	Hi simplymuzik3 & MCV, I understand your frustration, and welcome you to take a look at the recent announcement we have made. Regards Seb