Gigabit port not working

[rbless]

Hello, new to these forums but I've read 2 other threads on a similar subject with no success, I've downloaded your beloved debugger tool and will attach the resulting .zip file. I'm a tech at a MSP, I've got one client who's using some slim notebook with the Targus 3.0 acp70uz. She can't get her ethernet adapter to work. It shows as "network cable unplugged". I've uninstalled, reinstalled, assured the drivers were up to date, tried changing the adapter advanced settings, tried rebooting, power cycling, replacing the ethernet cable with a known good one. Can't get it to go, the port lights don't ever flash. I'm suspecting a bad NIC, but I'm hoping someone can decipher these logs and tell me I'm dumb and missed something obvious: