Support for Atom powered Windows8 yet?

WSU-FacilitiesServices · 01-09-2013, 07:29 PM

Hello All,
I've found many posts, notes, and articles relating that there WERE issues with Atom powered win8 devices...

The last driver revision, version 7.0 M3, says clearly in red text that it does NOT support Atom powered Win8 machines.

The current (7.1 M0) driver does NOT give any such warning, more or less implying that there are no longer issues with Atom procs? Can anyone verify?

Currently I'm trying to get an additional display attached to a Samsung ATIV Smart PC (and dock) running Windows 8 Pro x32, and powered by an Atom (Z2760) and accompanying Intel GMA GPU; WITHOUT using the tablet's micro HDMI port.
Have attempted (and failed) using both:
HIS Multiview II (HMV2-Mac-PC)
or
eVGA UV Plus+ (100-U2-UV19-TR)

however the error below occurs regardless of whether the hardware (USB video adapter+monitor) is attached or not.

On every (re)boot, I get a error popping up in the system tray that reads:
"Incompatible display driver
DisplayLink USB Graphics software is not compatible with this graphics card or operating system. Please visit www.displaylink.com/software to check if a newer software version is available."

HAS the issue with Windows8+Atom procs been resolved?
If not, is there an anticipated fix-by goal date?
I need to know whether i need to come up with a totally different solution for my user group or if there's a way to fix my current endeavor.

Thanks in advance to ANY who might shed some light or share some advice!!!

JamesH · 01-09-2013, 10:43 PM

Hi

I'm afraid 7.1 M0 also doesn't support the Atom Z2760 graphics. Apologies for the lack of clear information.

All I can say is that we're actively working on this issue.

Regards,
James

WSU-FacilitiesServices · 01-10-2013, 05:27 PM

Quote:

Originally Posted by JamesH

Hi

I'm afraid 7.1 M0 also doesn't support the Atom Z2760 graphics. Apologies for the lack of clear information.

All I can say is that we're actively working on this issue.

Regards,
James

Thanks for the verification James.
I guess I'll start working on an alternate solution.

xkovi · 01-15-2013, 04:53 PM

Hi all,

I've just purchased HP Envy X2 Hybrid tablet, bulit on Atom™ Processor Z2760 platform. I'm trying to get working HP USB 2.0 docking station (HSTNN-S02X) and have the same issue...all other features (LAN via RJ-45, USB hub) are working except for the most desired - connection to an external DVI monitor :-(

Monitor remains blank with black screen, seems like no signal is detected...and on my main tablet screen I can see in addition an error message (attached) about problems with compatibility with my graphic card or OS...

So, are Atom Z2760 tablets supported or not? I'm on clean Win8 Pro OS...

Wim · 01-16-2013, 11:40 AM

No - Atom tablets are not supported yet. We hope to have support for these by the end of Q1 2013.

Wim

issacn · 03-22-2013, 09:59 PM

/subscribed

I am banking on this technology for an embedded application based around the Atom N2600 processor running Windows 7. The device will not have a screen or an extremely small one if it does and the VGA/LVDS connectors will not be accessible outside the case...only a couple USB connectors. So, very eager to see drivers for the Atom soon!

howlnwolf3 · 03-24-2013, 07:11 PM

Any word yet on support for the Atom Z2760 graphics? I hope I can get this resolved before the deadline of when I have to definitely return the VisionTek Connect USB 3.0 to DVI adapter to the store. I've been stressing out on trying to get it to work right but I would get the same error message as above.

Wim · 03-25-2013, 04:31 PM

Yes - we will have support for the Intel Atom in our next software release, which is just having the finishing touches applied.

Note, we have found issues with earlier versions of the Intel GMA 3650 graphics driver, that can cause it to crash when multiple displays are enabled. This seems to be fixed in version 9.14.3.1117 or later by Intel. However not all OEMs have released this version or later yet, so it's worth checking what the latest version available is to make sure the driver will work with our 7.2 release.

Wim

howlnwolf3 · 03-25-2013, 07:31 PM

What would the ETA be, roughly, for the new version?

WSU-FacilitiesServices · 03-25-2013, 07:44 PM

Quote:

Originally Posted by Wim

Yes - we will have support for the Intel Atom in our next software release, which is just having the finishing touches applied.

Note, we have found issues with earlier versions of the Intel GMA 3650 graphics driver, that can cause it to crash when multiple displays are enabled. This seems to be fixed in version 9.14.3.1117 or later by Intel. However not all OEMs have released this version or later yet, so it's worth checking what the latest version available is to make sure the driver will work with our 7.2 release.

Wim

Exciting News!
We anxiously await the update!
Thanks!

01-09-2013, 07:29 PM	#1
WSU-FacilitiesServices Junior Member Join Date: Jan 2013 Posts: 3	Support for Atom powered Windows8 yet? Hello All, I've found many posts, notes, and articles relating that there WERE issues with Atom powered win8 devices... The last driver revision, version 7.0 M3, says clearly in red text that it does NOT support Atom powered Win8 machines. The current (7.1 M0) driver does NOT give any such warning, more or less implying that there are no longer issues with Atom procs? Can anyone verify? Currently I'm trying to get an additional display attached to a Samsung ATIV Smart PC (and dock) running Windows 8 Pro x32, and powered by an Atom (Z2760) and accompanying Intel GMA GPU; WITHOUT using the tablet's micro HDMI port. Have attempted (and failed) using both: HIS Multiview II (HMV2-Mac-PC) or eVGA UV Plus+ (100-U2-UV19-TR) however the error below occurs regardless of whether the hardware (USB video adapter+monitor) is attached or not. On every (re)boot, I get a error popping up in the system tray that reads: "Incompatible display driver DisplayLink USB Graphics software is not compatible with this graphics card or operating system. Please visit www.displaylink.com/software to check if a newer software version is available." HAS the issue with Windows8+Atom procs been resolved? If not, is there an anticipated fix-by goal date? I need to know whether i need to come up with a totally different solution for my user group or if there's a way to fix my current endeavor. Thanks in advance to ANY who might shed some light or share some advice!!! Last edited by WSU-FacilitiesServices; 01-09-2013 at 07:56 PM.

03-24-2013, 07:11 PM	#7
howlnwolf3 Junior Member Join Date: Mar 2013 Posts: 2	anything? Any word yet on support for the Atom Z2760 graphics? I hope I can get this resolved before the deadline of when I have to definitely return the VisionTek Connect USB 3.0 to DVI adapter to the store. I've been stressing out on trying to get it to work right but I would get the same error message as above.

03-25-2013, 07:31 PM	#9
howlnwolf3 Junior Member Join Date: Mar 2013 Posts: 2	when? What would the ETA be, roughly, for the new version?

01-09-2013, 10:43 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi I'm afraid 7.1 M0 also doesn't support the Atom Z2760 graphics. Apologies for the lack of clear information. All I can say is that we're actively working on this issue. Regards, James

01-16-2013, 11:40 AM	#5
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	No - Atom tablets are not supported yet. We hope to have support for these by the end of Q1 2013. Wim

03-22-2013, 09:59 PM	#6
issacn Junior Member Join Date: Mar 2013 Posts: 1	/subscribed I am banking on this technology for an embedded application based around the Atom N2600 processor running Windows 7. The device will not have a screen or an extremely small one if it does and the VGA/LVDS connectors will not be accessible outside the case...only a couple USB connectors. So, very eager to see drivers for the Atom soon!

03-25-2013, 04:31 PM	#8
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Yes - we will have support for the Intel Atom in our next software release, which is just having the finishing touches applied. Note, we have found issues with earlier versions of the Intel GMA 3650 graphics driver, that can cause it to crash when multiple displays are enabled. This seems to be fixed in version 9.14.3.1117 or later by Intel. However not all OEMs have released this version or later yet, so it's worth checking what the latest version available is to make sure the driver will work with our 7.2 release. Wim