07-09-2020, 12:30 PM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for contacting us on the forum. May you please tell me if you are using also a clamshell mode while in the sleep mode? Also, please follow this guide and gather log files for me. I will need them for further analysis. In case if you would like to move out from the forum for more of a direct contact. Please send your issue description and log files to this email address: technical_enquiries@displaylink.com In case of any questions, feel free to post a new message Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
Tags |
disappear, reset, restart, sleep |
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