LG monitors not waking

[asonnich]

So I have a mcabook Air m2 2022. Two LG monitors attached via the LIDK1501.

After I updated to Sonoma when i use clamshell feature will not let me wake my monotors from a sleep via my keyboard or mouse. Is there an issue with using clamshell with a displaylink?

Is there a setting in displaylink that is shutting my monitors down as i have all mac and monitor settings set to never go to sleep?

[DanielSznicer]

Originally Posted by asonnich

So I have a mcabook Air m2 2022. Two LG monitors attached via the LIDK1501.

After I updated to Sonoma when i use clamshell feature will not let me wake my monotors from a sleep via my keyboard or mouse. Is there an issue with using clamshell with a displaylink?

Is there a setting in displaylink that is shutting my monitors down as i have all mac and monitor settings set to never go to sleep?

Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com