Macbook M2 & Lenovo ThinkPad Dock stop working

[Tom1988]

Hello,
I have a Macbook (Sonoma 14.1) with M2 chip and have been using a Lenovo ThinkPad dock for several months, I have 2 monitors connected there.
Everything has always worked perfectly. But since yesterday 26 October I no longer get a picture on the screens. It is also no longer displayed in the system settings / display.
There is a connection between the dock and the Macbook - it charges the battery.

The dock works on Windows without any problems, so I rule out a defect.
I have already uninstalled and reinstalled the DisplayLink app several times, restarted the system, etc.
Also the screen capture is enabled!

I really do not know what to do :/

[DanielSznicer]

Originally Posted by Tom1988

Hello,
I have a Macbook (Sonoma 14.1) with M2 chip and have been using a Lenovo ThinkPad dock for several months, I have 2 monitors connected there.
Everything has always worked perfectly. But since yesterday 26 October I no longer get a picture on the screens. It is also no longer displayed in the system settings / display.
There is a connection between the dock and the Macbook - it charges the battery.

The dock works on Windows without any problems, so I rule out a defect.
I have already uninstalled and reinstalled the DisplayLink app several times, restarted the system, etc.
Also the screen capture is enabled!

I really do not know what to do :/

Hello,
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com