07-29-2015, 03:14 PM | #1 |
Junior Member
Join Date: Jul 2015
Posts: 5
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Unable to install displaylink on windows 10 at all
Today I installed the release version of windows 10.
I updated all my drivers to the latest available. Then I tried to install the latest DisplayLink drivers (DisplayLink_7.9M0) and I'm receiving the following error: Anyone any idea what I can do about this? The only version that I can install is the (DisplayLink_R7.9_Beta1) version. However, when I install the Beta1 version, my laptop goes into a BSOD-loop (VIDEO_SCHEDULER_INTERNAL_ERROR) and can only be fixed by doing a systemrestore. I hope you can help me resolve this issue. |
07-29-2015, 04:24 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you attach the output of this tool as soon as you see this error? http://support.displaylink.com/knowl...rticles/533818 Thanks, James |
07-31-2015, 11:41 AM | #3 |
Junior Member
Join Date: Jul 2015
Posts: 5
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Hi,
I ran the support tool as soon as I got the error I hope you can help me out. I also tried using the endusercleaner but unfortunately that didn't help |
07-31-2015, 12:12 PM | #4 |
Junior Member
Join Date: Jul 2015
Posts: 5
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I managed to get it to work!
Apparently my laptop didn't manage to download the correct drivers while connected to the domain. I removed my laptop from the domain and connected the docking station. Finally did it give me the popup to install the drivers and after that it worked! |
08-02-2015, 02:00 AM | #5 | |
Junior Member
Join Date: Aug 2015
Posts: 2
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FYI I also had this problem and was on a machine not on a domain. I followed the suggestion made by James@DisplayLink on "Black 2nd Screen" and all worked. The cleaner tool appeared to remove any leftover files that the installer was trying to remove but failed at.
Quote:
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08-02-2015, 02:07 AM | #6 | |
Junior Member
Join Date: Aug 2015
Posts: 2
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FYI I had the same problem trying to install on Windows 10, although my machine was not connected to a domain. For others getting a similar problem, I followed JamesH@DisplayLink's comments to "Black 2nd Screen" (included below) to get this to install properly.
Hope this helps others. NOTE: DisplayLink staff, I suggest including a link to the "Cleaner Tool" from the downloads/drivers page as well. Quote:
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