Windows 10 wireless HDMI problem

golfita · 11-09-2016, 12:55 AM

Hello,

I bought an Diamond Vstream and I have trouble with it on Windows 10. I installed it first time and it worked but at some point windows said that he prevents the app to work because it's not compatible. I tried to uninstall it and install again but now what it does is that when I plug the USB dongle in, windows says usb device on then usb device off and does that repeatedly. Does anyone knows how to solve this problem?

Thank you!

AlbanRampon · 11-09-2016, 11:18 AM

Hello,

This is a wireless driver issue. Please contact Diamond Multimedia for support as they did not use DisplayLink technology for the wireless part and it is not part of our drivers.

Kind regards,
Alban

11-09-2016, 12:55 AM	#1
golfita Junior Member Join Date: Nov 2016 Posts: 1	Windows 10 wireless HDMI problem Hello, I bought an Diamond Vstream and I have trouble with it on Windows 10. I installed it first time and it worked but at some point windows said that he prevents the app to work because it's not compatible. I tried to uninstall it and install again but now what it does is that when I plug the USB dongle in, windows says usb device on then usb device off and does that repeatedly. Does anyone knows how to solve this problem? Thank you!

11-09-2016, 11:18 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, This is a wireless driver issue. Please contact Diamond Multimedia for support as they did not use DisplayLink technology for the wireless part and it is not part of our drivers. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution