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Old 08-14-2024, 09:17 AM   #1
Try
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Post DisplayLink isn't detecting my monitors in Mac sonama 14.5 version

I am using 2 monitors connected to usb c docker with one HDMI cable and the other one with VGA cable. My downloaded version of display link is the latest one which supports sonama version 14 or to be precise I am using display link 1.10.2 version. I have given all access to DisplayLink(like screen recording access in privacy & security). Whenever I am connecting to monitor with displaylink running those monitor mirror itself and there is only one monitor detected in display settings.

And DisplayLink is just showing: Please allow your DisplayLink device to connect to this Mac. After connecting accessory to this Mac via USB, a system promt will appear. Please click "Allow" to ensure the device is working properly.
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Old 08-14-2024, 10:58 AM   #2
rboerner
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Quote:
Originally Posted by Try View Post
I am using 2 monitors connected to usb c docker with one HDMI cable and the other one with VGA cable. My downloaded version of display link is the latest one which supports sonama version 14 or to be precise I am using display link 1.10.2 version. I have given all access to DisplayLink(like screen recording access in privacy & security). Whenever I am connecting to monitor with displaylink running those monitor mirror itself and there is only one monitor detected in display settings.

And DisplayLink is just showing: Please allow your DisplayLink device to connect to this Mac. After connecting accessory to this Mac via USB, a system promt will appear. Please click "Allow" to ensure the device is working properly.
Please provide the brand and specific model number of (or a direct web link to) the docking station you are using.
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Old 08-14-2024, 05:28 PM   #3
TammyB
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Default Same issue black screens steps followed

I"m having same issue did you ever resolve? I have installed the display link, I did the privacy action and my result two black screens nothing. 2023 Mac Sonoma 14.5. I have the computer connected to correct spot at back and I've placed the monitor cords in the designated 1 and 2 slots at the back as well. I'm using this model: https://www.amazon.ca/dp/B0CP8Z2D83?...t_details&th=1

Last edited by TammyB; 08-14-2024 at 05:30 PM. Reason: more detail
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Old 08-14-2024, 05:41 PM   #4
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Did you find a resolution I seem to have same operation as you. I have the display link installed, I have the privacy set, I have the plug of computer to back of machine and neither of the two monitors are working and I have them in correct slots at back in monitor one and two spaces. I can't even get one monitor to work. Having to revert to the one monitor on my much cheaper extender. Is it really just a dream to have two monitors on a mac
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Old 08-14-2024, 10:20 PM   #5
DaOneTwo
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Default Same issue different versions

I am having the same issue on my work and personal mac. Both M3 Max. Both on 14.6.1. Personal one was on 14.4 and was not working with it either. Hopefully this will get figured out soon!

Both are running 1.10.2 of display link manager.
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Old 08-16-2024, 09:49 AM   #6
Try
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Docking station: https://www.amazon.com/Gigabit-Ether...ef_=ast_sto_dp

I guess everyone above 14 sonama is facing this issue. We need an updated version of this app
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Old 08-16-2024, 10:52 AM   #7
rboerner
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To all of those posting in this thread:

If the manufacturer of your DisplayLink-based product has not been able to provide support, then please reach out to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink
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Old 08-16-2024, 11:42 PM   #8
renan
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I have 3 Dell external monitors on my Dell dock station (WD22TB4), 2 of them by display port cable and one by HDMI cable.

My Macbook (M3 Max) only recognizes one and mirror the same image to all of them.

The Dock Station is connected to the computer via Thunderbolt 4.

I have already allowed Screen Recording Permission but still have this problem.

Macbook running Sonoma 14.6.1
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Old 08-21-2024, 10:59 AM   #9
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Quote:
Originally Posted by Try View Post
Docking station: https://www.amazon.com/Gigabit-Ether...ef_=ast_sto_dp

I guess everyone above 14 sonama is facing this issue. We need an updated version of this app
The product you are using does NOT have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

Based on your description, the adapter has a DisplayPort Multi-Stream Transport (DP MST) Hub inside of it. Macs do NOT support DP MST, which is why the displays are being mirrored.
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Old 08-21-2024, 11:00 AM   #10
rboerner
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Quote:
Originally Posted by renan View Post
I have 3 Dell external monitors on my Dell dock station (WD22TB4), 2 of them by display port cable and one by HDMI cable.

My Macbook (M3 Max) only recognizes one and mirror the same image to all of them.

The Dock Station is connected to the computer via Thunderbolt 4.

I have already allowed Screen Recording Permission but still have this problem.

Macbook running Sonoma 14.6.1
The product you are using does NOT have DisplayLink technology inside of it. As a result, DisplayLink will not be able to assist you.

Based on your description, the docking station has a DisplayPort Multi-Stream Transport (DP MST) Hub inside of it. Macs do NOT support DP MST, which is why the displays are being mirrored.
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