Windows 10 and Targus Docking Station Issue

rsenio · 09-02-2015, 06:52 PM

Mines always been somewhat ok, until I started running Windows 10. If I take my laptop away from the office and come back and plug into the Targus it takes 3-4 power cycles of the dock before everything starts to act normal again. I don't often have to reboot the laptop to get it to work, but the dock needs to be powered down and turned back on a few times.

When I know it isn't going to work the monitors power up and show my back ground....for 10-15 seconds and then one monitor will just show green and the other pink....literally the whole screen.

rsenio · 09-09-2015, 09:27 PM

Similar to what I have been reporting as well. If I leave the office and unplug my doc....then return it takes 4-5 tries to get the external monitors to stay working. This usually involves power cycling the doc multiple times, unplugging the USB from the laptop....crossing fingers.

JamesH · 09-10-2015, 04:07 PM

Hi,

I've moved your posts out of other threads so I can focus on it separately.

Can you attach the output of this tool?
http://support.displaylink.com/knowl...to-displaylink

Also could you advise what the model and item number is of your dock? It should be on a label on the bottom of the dock.

Thanks,
James

09-02-2015, 06:52 PM	#1
rsenio Junior Member Join Date: Dec 2012 Posts: 15	Windows 10 and Targus Docking Station Issue Mines always been somewhat ok, until I started running Windows 10. If I take my laptop away from the office and come back and plug into the Targus it takes 3-4 power cycles of the dock before everything starts to act normal again. I don't often have to reboot the laptop to get it to work, but the dock needs to be powered down and turned back on a few times. When I know it isn't going to work the monitors power up and show my back ground....for 10-15 seconds and then one monitor will just show green and the other pink....literally the whole screen.

09-09-2015, 09:27 PM	#2
rsenio Junior Member Join Date: Dec 2012 Posts: 15	Similar to what I have been reporting as well. If I leave the office and unplug my doc....then return it takes 4-5 tries to get the external monitors to stay working. This usually involves power cycling the doc multiple times, unplugging the USB from the laptop....crossing fingers.

09-10-2015, 04:07 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I've moved your posts out of other threads so I can focus on it separately. Can you attach the output of this tool? http://support.displaylink.com/knowl...to-displaylink Also could you advise what the model and item number is of your dock? It should be on a label on the bottom of the dock. Thanks, James