Windows Vista: Accidental Driver Uninstall on USB to DVI converter - Can't Reinstall

boldspud · 08-12-2011, 07:09 AM

So, when I initially popped in one of my two Monoprice USB to DVI converters onto my older laptop, I accidentally hit the "search for drivers online" option. This downloaded a driver that was several years old, and - for obvious reasons - did not work. I decided that the best option would be to go into Device Manager and delete the driver from the system to see if I could install the proper software I had downloaded fresh.

For some reason, though, I cannot reinstall the new driver onto this device at all. I've tried saying that I "have the disk" and navigated to the DisplayLink Core Software folder for the various .inf files, but Vista tells me they aren't compatible and that they need to be digitally signed, anyway. Nothing seems to work.

For the record, my second converter - which I connected after this whole fiasco - works just fine. It's using the correct driver from the 5.6.31870 package I downloaded. This other one seems effectively useless now, though. Please help!

Wim · 08-12-2011, 10:18 AM

This sounds strange. You might be best uninstalling DisplayLink, following this FAQ:

http://kb.displaylink.com/297

Then reinstalling the latest software from the DisplayLink. If it still shows issues, then please post the log files.

Just out of interest, what software version did Windows update push to you, as it should have pushed v5.6 M1 for this adapter I think.

Wim

08-12-2011, 07:09 AM	#1
boldspud Junior Member Join Date: Aug 2011 Posts: 1	Windows Vista: Accidental Driver Uninstall on USB to DVI converter - Can't Reinstall So, when I initially popped in one of my two Monoprice USB to DVI converters onto my older laptop, I accidentally hit the "search for drivers online" option. This downloaded a driver that was several years old, and - for obvious reasons - did not work. I decided that the best option would be to go into Device Manager and delete the driver from the system to see if I could install the proper software I had downloaded fresh. For some reason, though, I cannot reinstall the new driver onto this device at all. I've tried saying that I "have the disk" and navigated to the DisplayLink Core Software folder for the various .inf files, but Vista tells me they aren't compatible and that they need to be digitally signed, anyway. Nothing seems to work. For the record, my second converter - which I connected after this whole fiasco - works just fine. It's using the correct driver from the 5.6.31870 package I downloaded. This other one seems effectively useless now, though. Please help!

08-12-2011, 10:18 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This sounds strange. You might be best uninstalling DisplayLink, following this FAQ: http://kb.displaylink.com/297 Then reinstalling the latest software from the DisplayLink. If it still shows issues, then please post the log files. Just out of interest, what software version did Windows update push to you, as it should have pushed v5.6 M1 for this adapter I think. Wim