Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 04-23-2015, 06:27 PM   #1
jdb
Junior Member
 
Join Date: Jan 2015
Posts: 3
Default Unresponsive screen on Macbook Air + ASUS MB168B+ on Yosemite

Dear all,

I've experienced this a couple of times and wonder if anyone else has (I can't find a similar post).

After using my Macbook Air (13 inch, early 2014, Yosemite 10.10.3) and DisplayLink display (ASUS MB168B+, driver v2.4b1) for a variable amount of time, both screens will freeze. The mouse cursor is movable between screens, but nothing is clickable. I think sound continues to play, but video stops.

Sometimes, after waiting a few minutes, both screens will blank for 10 secs, then normal service will resume. Sometimes even after a 20 minute wait, there's no recovery. Unplugging/replugging the DisplayLink display doesn't seem to make a difference.

Today it happened at 18:07 (time frozen on clock) and recovered at 18:11. I include the console dump from 18:06-18:07 below, and would be very grateful for the community's insight on whether I'm doing something wrong, or a comment from the DisplayLink if this is a known bug / has a workaround / will be fixed later.

Thanks for your time.

JDB



Code:
23/04/2015 18:06:21.736 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:24.326 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:24.408 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.BAD19D49-04BE-4CBB-BE19-EDA12552C7CC[1614]) Service exited with abnormal code: 1
23/04/2015 18:06:34.973 icbaccountsd[1615]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f97ca5105e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
23/04/2015 18:06:34.981 sandboxd[377]: ([1615]) icbaccountsd(1615) deny mach-lookup com.apple.CrashReporterSupportHelper
23/04/2015 18:06:42.044 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:58.914 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:59.111 accountsd[333]: AIDA Notification plugin running
23/04/2015 18:06:59.111 accountsd[333]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account xxx.
23/04/2015 18:06:59.377 accountsd[333]: AIDA Notification plugin running
23/04/2015 18:06:59.381 accountsd[333]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account xxx.
23/04/2015 18:07:03.837 SystemUIServer[389]: Menu Extra: <DisplaysExtra: 0x7f8e4a500bd0> is over retained.
23/04/2015 18:07:42.668 loginwindow[91]: magsafeStateChanged state changed old 1 new 2
23/04/2015 18:07:48.624 watchdogd[380]: [watchdog_daemon] @(         pm_callback) - ref=0x0 msg_type=0xe0000280 msg=0x96001a
23/04/2015 18:07:48.625 watchdogd[380]: [watchdog_daemon] @(    wd_daemon_thread) - events buffer: 28r2498 2896s2498 2975r30624 6192s30624 6214r74552 7131s74552 7155r83919 7833s83919 7857r93918 9960s93918 9968r120919 13031s120919 13054r208705 13740s208705 
23/04/2015 18:07:48.624 Office365Service[1583]: System shutdown notification
23/04/2015 18:07:48.627 discoveryd[73]: Basic DNSResolver UDNSServer:: PowerState is DarkWake
23/04/2015 18:07:48.630 coreaudiod[367]: 2015-04-23 06:07:48.630444 PM [AirPlay] Power: SystemWillSleep
23/04/2015 18:07:48.633 AppleCameraAssistant[384]: StopHardwareStream 
23/04/2015 18:07:48.633 coreaudiod[367]: 2015-04-23 06:07:48.632624 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:48.633 coreaudiod[367]: 2015-04-23 06:07:48.632800 PM [AirPlay] BTLE discovery removing all devices
23/04/2015 18:07:48.636 coreaudiod[367]: 2015-04-23 06:07:48.635700 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:48.645 sharingd[399]: 18:07:48.644 : BTLE scanner Powered Off
23/04/2015 18:07:48.000 kernel[0]: AppleCamIn::power_off_hardware
23/04/2015 18:07:49.000 kernel[0]: PM response took 379 ms (365, callservicesd)
23/04/2015 18:07:49.000 kernel[0]: PM response took 427 ms (366, Messages)
23/04/2015 18:07:49.000 kernel[0]: PM response took 432 ms (366, Messages)
23/04/2015 18:07:49.000 kernel[0]: PM response took 525 ms (1273, VBoxSVC)
23/04/2015 18:07:52.661 watchdogd[380]: [watchdog_daemon] @(         pm_callback) - ref=0x0 msg_type=0xe0000320 msg=0x0
23/04/2015 18:07:52.661 watchdogd[380]: [watchdog_daemon] @(         pm_callback) - ref=0x0 msg_type=0xe0000300 msg=0x0
23/04/2015 18:07:52.000 kernel[0]: IOPMrootDomain: idle revert, state 21
23/04/2015 18:07:52.000 kernel[0]: AppleCamIn::power_on_hardware
23/04/2015 18:07:52.664 coreaudiod[367]: 2015-04-23 06:07:52.662935 PM [AirPlay] Power: SystemHasPoweredOn
23/04/2015 18:07:52.665 coreaudiod[367]: 2015-04-23 06:07:52.665078 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.664 sharingd[399]: 18:07:52.664 : Starting AirDrop server for user 501 on wake
23/04/2015 18:07:52.667 sharingd[399]: 18:07:52.667 : Scanning mode Everyone
23/04/2015 18:07:52.683 netbiosd[1554]: network address or mask changed for en0
23/04/2015 18:07:52.694 sharingd[399]: 18:07:52.693 : BTLE scanner Powered On
23/04/2015 18:07:52.694 coreaudiod[367]: 2015-04-23 06:07:52.693972 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.694 coreaudiod[367]: 2015-04-23 06:07:52.694138 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.695 coreaudiod[367]: 2015-04-23 06:07:52.695444 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.696 coreaudiod[367]: 2015-04-23 06:07:52.695624 PM [AirPlay] BTLE client started to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.989 AppleCameraAssistant[384]: StartHardwareStream: creating frame receiver:  1280 x  720 (420v)   [12.00,29.97]fps 
23/04/2015 18:07:53.046 AppleCameraAssistant[384]: StartHardwareStream: FrameReceiver is already set up 
23/04/2015 18:07:56.058 icbaccountsd[1618]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc5fb70e000 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
23/04/2015 18:07:56.068 sandboxd[377]: ([1618]) icbaccountsd(1618) deny mach-lookup com.apple.CrashReporterSupportHelper
jdb is offline   Reply With Quote
Old 04-29-2015, 04:49 PM   #2
D43m0n
Member
 
Join Date: Aug 2012
Posts: 34
Default

I have that too. Yosemite 10.10.3 and 2.4b1. When that happens, I unplug the USB-cable and wait until all windows are moved to my MBA's internal screen. When I replug the USB-cable I can use both DisplayLink screens again.
D43m0n is offline   Reply With Quote
Reply

Tags
asus, crash, hang, yosemite

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:57 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.