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Old 09-13-2013, 04:21 PM   #11
JamesH
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Hi,

I've re-attached the patch.

Thanks,
James
Attached Files
File Type: zip Fresco_LPM.zip (346 Bytes, 62 views)
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Old 09-13-2013, 06:00 PM   #12
willybob
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Thank you, will try that with the latest driver.
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Old 01-22-2014, 06:46 PM   #13
MichaelTheMan
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Default Same Problem using Kensington Superspeed Dock with MS Surface Pro

Hi Support,

Please could you advise how to deal with random dock disconnections every few minutes - very frustrating .

I have uninstalled and reinstalled all drivers without success.
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Old 01-23-2014, 09:14 AM   #14
Ruud
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Default Use a USB3 port

Hi,

I solved my problems completely by changing the USB port I was using.

I'm using a Dell XPS13, the left usb port is not an USB3 port, the right one is..
left and right when you're facing the laptop-screen normally.

Good luck
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Old 01-23-2014, 09:59 AM   #15
JamesH
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Quote:
Originally Posted by MichaelTheMan View Post
Hi Support,

Please could you advise how to deal with random dock disconnections every few minutes - very frustrating .

I have uninstalled and reinstalled all drivers without success.
Hi,

Please attach the logs from this page:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James
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