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10-06-2020, 10:00 AM | #1 |
Junior Member
Join Date: Oct 2020
Posts: 3
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DisplayLink USB Device had a problem because Windows cannot load the drivers required
I’m having issues with my Dell USB displaylink Dock (D3100) after a Windows 10 upgrade. I am not able to connect to my 2 external monitor via D3100 dock. I can see 4 instance of DisplayLink usb device all with yellow mark inside and with the error message “This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)“.
Laptop: DELL E5540 OS: Windows 10 Below is the error from Event Viewer Device USB\VID_17E9&PID_436E&MI_00\7&1629ddc9&2&0000 had a problem starting. Driver Name: oem62.inf Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318} Service: WUDFRd Lower Filters: Upper Filters: IndirectKmd Problem: 0x1F Problem Status: 0xC0000001 Can someone guide me through to resolve this issue. Thanks. |
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