07-22-2015, 07:40 PM | #1 |
Junior Member
Join Date: Jul 2015
Posts: 1
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Trouble to install DisplayLink USB Device
Hi guys,
I just bought a i-tec dockingstation and tried to install the current DisplayLink 7.8 software. The installer starts but hangs on the third step "First Connection". I plugged the usb cable of the dockingstation into my notebook, but nothing happens. It looks like somehow I can't install the DisplayLink USB device driver because if I plug in a external hdd drive into my docking station, I can access that drive! So I think the usb cable to the DisplayLink USB device is fine (dockingstation). Can somebody give me a hint, what I should look for? I also attached the support files with more information. I'd be very happy if somebody could help me. |
07-28-2015, 01:47 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try disabling the Nvidia GPU prior to installing the DisplayLink software? Thanks, James |
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