Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-31-2023, 08:30 PM   #1
co.cdc
Junior Member
 
Join Date: Oct 2023
Posts: 2
Default Intermitent disconnection

I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

co.cdc is offline   Reply With Quote
Old 11-01-2023, 08:54 AM   #2
Bah434x
Member
 
Join Date: Sep 2023
Posts: 44
Default

Quote:
Originally Posted by co.cdc View Post
I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

What are you using as PSU for dock..?

Also your host cable is it long/short good quality.?
__________________
MacBook Air 15” M2 Midnight
3x Dell U2723QE 27” 4K
Alogic DX3 Dock
DL 1.10.0 Build 117
Sonoma 14.1.1

My Setup
Bah434x is offline   Reply With Quote
Old 11-01-2023, 10:58 AM   #3
rboerner
Super Moderator
 
Join Date: Jan 2015
Posts: 503
Default

Quote:
Originally Posted by co.cdc View Post
I have a DisplayLink - Pluggable USB 3.0 Docking Station, connected to a MacBook Air M1 using 2 external monitors.

For the most part, this works great, BUT once in a while, the external monitors seems to disconnect and in 1 - 2 seconds they reconnect.

I have not been able to determine what is causing this ...

Any ideas out there?

If you have not done so already, I would suggest reaching out to Plugable directly for assistance --> https://plugable.com/pages/support
rboerner is offline   Reply With Quote
Old 11-01-2023, 11:40 AM   #4
co.cdc
Junior Member
 
Join Date: Oct 2023
Posts: 2
Default

Quote:
Originally Posted by Bah434x View Post
What are you using as PSU for dock..?

Also your host cable is it long/short good quality.?

Thanks...
The whole arrangement worked extremely well before.
What is PSU? - If it means power supply, I use the one that came with the unit and the cables I would say, are 'normal' quality and standard lenght.
co.cdc is offline   Reply With Quote
Reply

Tags
m1 tow monitors, pluggable

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:45 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.