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Old 02-12-2017, 08:55 PM   #1
re49
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Unhappy Cannot install Asus MB168B USB monitor on Ubuntu 16.10 or 16.04

Hello, i have a problem to install this hardware on Ubuntu Mate 16.10. I did a fresh install of Ubuntu and i followed this guide : How To - Displaylink support but when i launch the .run installer 2 lines is missing :

Code:
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$ sudo ./displaylink-driver-1.2.65.run 
[sudo] Mot de passe de renaud*: 
Verifying archive integrity... All good.
Uncompressing DisplayLink Linux Driver 1.2.65  100%  
DisplayLink Linux Software 1.2.65 install script called: install
Distribution discovered: Ubuntu 16.10
Installing
Configuring EVDI DKMS module
Registering EVDI kernel module with DKMS
Building EVDI kernel module with DKMS
Installing EVDI kernel module to kernel tree
EVDI kernel module built successfully
Installing x64-ubuntu-1604/DisplayLinkManager
Installing libraries
Installing firmware packages
Installing license file
Adding udev rule for DisplayLink DL-3xxx/5xxx devices
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$
This 2 lines is present in the "How To" after the last line "Adding udev rule for DisplayLink DL-3xxx/5xxx devices" but is missing on my computer when i run it :

Code:
Starting DLM upstart job
displaylink start/running, process 3397
In addition when i do :

Code:
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$ sudo systemctl status dlm.service
● dlm.service - DisplayLink Manager Service
   Loaded: loaded (/lib/systemd/system/dlm.service; static; vendor preset: enabled)
   Active: inactive (dead)
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$
so if i do :

Code:
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$ sudo systemctl start dlm.service
the service is started :

Code:
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$ sudo systemctl status dlm.service
● dlm.service - DisplayLink Manager Service
   Loaded: loaded (/lib/systemd/system/dlm.service; static; vendor preset: enabled)
   Active: active (running) since dim. 2017-02-12 21:34:56 CET; 2s ago
  Process: 4508 ExecStartPre=/sbin/modprobe evdi (code=exited, status=0/SUCCESS)
 Main PID: 4511 (DisplayLinkMana)
    Tasks: 11 (limit: 4915)
   CGroup: /system.slice/dlm.service
           └─4511 /opt/displaylink/DisplayLinkManager

févr. 12 21:34:56 N3150B-ITX-Re systemd[1]: Starting DisplayLink Manager Service...
févr. 12 21:34:56 N3150B-ITX-Re systemd[1]: Started DisplayLink Manager Service.
renaud@N3150B-ITX-Re:~/Téléchargements/Asus mb168b$
but the monitor do not work and i can't see it in "lsusb" and in "dmesg". The DisplayLink Manager Service is again inactive (dead) if i reboot the computer. I also tried the procedure on the same computer on Ubuntu MATE 16.04 and i have exactly the same problem with the same installation .

Thank you for help.
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Old 02-21-2017, 04:29 AM   #2
jimmycleveland
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Default Same issue for me

My symptoms are identical. My OS recognizes the monitor and behaves as though it's working (shows up in Displays ), but there's no image on the monitor, and DisplayLink doesn't seem to be running when I run lsusb as described in the tutorial. I have the Asus MB169C+, which should be equivalent to the MB168 in this context. The display uses Thunderbolt 3 over USB-C. This is the second ASUS MB169C+ monitor I've tried so it's unlikely to be an issue with the monitor. I'm running Ubuntu 16.04 on a 2017 XPS 13 (Developer Edition). I've attached the output from your support tool. Thanks!
Attached Files
File Type: zip Drifter_2017-02-13T22:57:12.564906.zip (41.7 KB, 0 views)
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Old 02-21-2017, 01:12 PM   #3
mlukaszek
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Default

@jimmycleveland: MB169C+ is not a device that would use DisplayLink technology, so as such is not equivalent.

Cheers,
Michal
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Old 02-21-2017, 06:24 PM   #4
jimmycleveland
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Default

Thanks for the reply. I'm surprised to hear that. Could you help me understand why that's the case? I'll admit, my understanding of this subject is a bit cursory, so if you could explain a bit it might help me diagnose the actual problem, or at least conclude that my efforts are futile. Thanks!
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