|
|
Thread Tools | Search this Thread | Display Modes |
10-10-2019, 05:43 PM | #1 |
Junior Member
Join Date: Oct 2019
Posts: 4
|
DisplayLink Drivers (9.2 M2) Windows 10 Insider build 1903 18999.1 & AOC e1659Fwu
I am also a an actie windows insider tester, and also on 1903. It broke again with this update. Ihave installed several USB debugging softwares to see if i can fix this myself with no luck so far. I really need this to work , as i travel allot and my AOC monitor stopped working.
Displaylink please advise on what we can do to fix this, below in my software and HW info |
10-10-2019, 05:56 PM | #2 |
Junior Member
Join Date: Oct 2019
Posts: 4
|
Here is the debug info i was able to pull from USB view from windows SDK
HTML Code:
[Port14] FailedEnumeration : Unknown USB Device (Port Reset Failed)
Is Port User Connectable: yes
Is Port Debug Capable: yes
Companion Port Number: 2
Companion Hub Symbolic Link Name: USB#ROOT_HUB30#4&300f60a4&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
Protocols Supported:
USB 1.1: no
USB 2.0: no
USB 3.0: yes
---===>Device Information<===---
ConnectionStatus: FailedEnumeration
Current Config Value: 0x00 -> Device Bus Speed: SuperSpeed
Device Address: 0x00
Open Pipes: 0
*!*ERROR: No open pipes!
===>Device Descriptor<===
*!*ERROR: bLength of 0 incorrect, should be 18
bLength: 0x00
bDescriptorType: 0x00
bcdUSB: 0x0000
bDeviceClass: 0x00
*!*ERROR: Device enumeration failure
|
10-17-2019, 12:36 AM | #3 |
Junior Member
Join Date: Oct 2019
Posts: 4
|
DisplayLink Drivers (9.2 M2) Windows 10 Insider build 1903 18999.1 & AOC e1659Fwu
Like the title says,
I am running DisplayLink Drivers (9.2 M2) Windows 10 Insider build 1903 18999.1 & AOC e1659Fwu I got it working at one point a month ago, by using Driver Booster 6 that updated a bunch of drivers on my Lenovo Flex 5. Microsoft seems to have broken display link on this newest build Anyone know why it breaks? Like the technical reason I would like to fix this... |
10-17-2019, 07:09 PM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Hello,
The technical reason is visible in your USB View. The device doesn't enumerate properly. That phase is the device telling who it is, what it does. Unless Windows knows what it's talking to, it won't even call a driver as it can't know which device is applicable to that device. I suggest you check the cable on the device side, and, if the device looks like it is starting/restarting, this is a sign it doesn't get enough energy from your USB port. Using an externally powered USB hub, or a USB Y-cable to use energy from 2 ports (or 1 port and a power adapter/bank), would solve the problem. If that doesn't, then I am afraid I can only advise you to contact the manufacturer, AOC, to discuss hardware support. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
10-18-2019, 05:34 PM | #5 |
Junior Member
Join Date: Oct 2019
Posts: 4
|
well if that is the case, then how do you explain working fine then suddenly stop working? Interesting
Its on a USB 3 port |
10-21-2019, 09:52 AM | #6 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Hello,
Have you tried the steps? If so, does your device appear or not in Device Manager? Regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
|
|