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08-19-2013, 08:21 PM
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#1 |
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Junior Member
Join Date: Aug 2013
Posts: 1
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Installing the latest DisplayLink software 7.3M
I have a Toshiba Portege R835 running Windows 7 Home Premium 64-bit connected to a Kensington sd3500v docking station.
The DisplayLink Network Adapter NCM drops the network connect at least once and week and most anytime I dock/undock or turn wireless on/off. To fix I disable the DisplayLink Network Adapter in Device Manager and then enable. I see in this forum that its recommended to use the latest DisplayLink software to correct these problems. Is this true? Can I just install version 7.3M over the existing DisplayLink software? Or do I actually have to remove all DisplayLink drivers & software before I start? Thanks, Steve |
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08-20-2013, 09:52 AM
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#2 |
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Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Yes you can upgrade to 7.3M1. If you still have issues, please run through this guide: http://www.displaylink.org/forum/showthread.php?t=896 If the issue persists please attach the debug logs: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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