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06-26-2020, 11:47 AM | #1 |
Junior Member
Join Date: Jun 2020
Posts: 1
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5120x1440 Support on a Dell D6000 Dock using a HP Spectre Laptop
Hi
I am currently trying to use the default resolution on my Monitor (5120x1440) but the resolution is currently limited to 3840x1080. The laptop has a fresh installation of Windows 10 with all the latest drivers and BIOS installed from HP, the dock was updated to the latest availble firmware from Dell, but still no luck. However if I use my Dell DA-300 travel dock, there are no problems and can achieve the default resolution of 5120x1440 |
06-29-2020, 10:07 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,
Thank you for contacting us here on the forum. May you please tell me what cable are you using while connecting your monitor to D6000 dock? Also, are you using any other external monitors with it at the same time? Lastly, please follow the third link in my signature and gather log files for me. Thank you for your feedback. Best regards, Jakub
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