05-03-2014, 02:04 PM | #1 |
Junior Member
Join Date: Oct 2013
Posts: 5
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Problems using Windows 8
I have a laptop with Windows 8. I am using a Diamond DS3900 3.0 USB docking station and two Viewsonic 24" with HDMI and DVI output.
When the new software update for Displaylink was added, I lost my second monitor. Displaylink is only picking up the laptop dislay and one monitor. It does not recognize the second monitor. When I try to add it, it gives me the opton of adding as a built in display or VGA. I do not have a VGA plug. I am using a HDMI and DVI plug on my docking station. Please help me |
05-29-2014, 03:54 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool. Thanks, James |
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