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Old 01-26-2021, 11:11 PM   #1
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Join Date: Jan 2021
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Default QGeem Crash during Zoom

The docking station does fine until I use Zoom and then it goes off and back on many times. Today it completely knocked me off and I was just participating, not doing a broadcast which I do often. I downloaded the support tool and created a log. Can you please take a look and tell me how to fix this? Thank you
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Old 01-29-2021, 04:34 PM   #2
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I believe it would be beneficial for you to try our 10.1 Alpha as we have made improvements in this area relevant to your configuration.
Would you please remove your 10.0 driver, install 10.1 Alpha and let me know if that improves the behaviour?
You can get the 10.1 Alpha from https://www.displaylink.com/downloads/file?d=325
Kind regards,
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand. Our emails have changed to synaptics.com but our commitment to customers remain the same."

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Old 02-03-2021, 08:45 AM   #3
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Hi i do several Zoom meeting a day. When it crashes. It is usually one of two things. The WIFI is unstable or for some reason I may have been online to long and all crap that sneaks in under wire. Between each meeting I shutdown my computer completely and restarts it. Whenever I do that I never have any problem. When I don't almost 100 percent of the time something goes wrong. I run several meeting a day at 30 minute intervals and this works for me.
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