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Old 08-19-2011, 12:35 PM   #11
rbartel
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Join Date: Aug 2011
Posts: 1
Default I have the same Problem

Hello
ich have the same problem
can anyone help me ?
I instal the driver, but the display is black.
I get the message: Canot update displaylink
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Old 08-19-2011, 02:03 PM   #12
Wim
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Join Date: Feb 2009
Posts: 1,561
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You need to install a graphics driver for your primary graphics card. Currently it is:

Graphics: Standard-VGA-Grafikkarte ((Standardgrafikkartentypen))
Graphics Driver: 6.1.7600.16385 Dated 2006-06-21

Once you have a Windows 7 WDDM driver installed for this graphics card, the DisplayLink software will work.

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Old 06-04-2012, 02:53 PM   #13
Twirlmom1
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Join Date: Jun 2012
Posts: 1
Default I'm getting the same error message

Here is my log file:

Can you please let me know how to correct this? I need multiple monitors for my work from home job.

Thanks!
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Old 06-07-2012, 11:48 AM   #14
Wim
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Quote:
Originally Posted by Twirlmom1 View Post
Here is my log file:

Can you please let me know how to correct this? I need multiple monitors for my work from home job.

Thanks!
You don't have a primary graphics driver installed, and I can't tell from the logs what graphics card you have (as the driver is not installed).

You need to download and install the graphics driver for your primary graphics card.

This link should help:

http://support.google.com/sketchup/b...n&answer=36254

Wim
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