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10-19-2014, 11:16 AM | #1 |
Junior Member
Join Date: Oct 2014
Posts: 2
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Targus ACP70EU only detects Displaylink with HDMI connected
A couple of days ago i bought a new Targus ACP70EU USB 3.0 dual video docking station with DisplayLink controller. I use it for a music computer.
I connect the (touch)screen to the DVI port, but i don't use the HDMI port. Windows detects the USB 2.0 and 3.0 HUB, but not the DisplayLink controller. When i shut down my PC and remove the AC/DC power adapter from the dock, connect the HDMI port (to my TV), connect the power adapter again and reboot the laptop windows detects the displaylink controller and everything works fine. I also can disconnect the HDMI cable. When i do not disconnect the power to the docking station it works fine, even after several boots from windows. But when i disconnect the power to the dock for a couple of minutes the whole problem is back again. And this is very unusable for a portable music computer. Can anybody help me? Thank you! |
10-20-2014, 04:25 PM | #2 |
Member
Join Date: Jun 2013
Location: California
Posts: 56
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What is the ACP70 Item Number?
This is similar to a problem seen with some older ACP70, but not quite the same. I am curious however if maybe an older unit made it into new suppliers stock. What is the Item number shown by the model number on the bottom of the dock?
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10-20-2014, 05:28 PM | #3 |
Junior Member
Join Date: Oct 2014
Posts: 2
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Hello Targuslevel3,
The item number on the bottem is 51. What does this mean? I allready contacted Targus support yesterday evening and the send a response today with a couple of questions. Thats nice! |
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