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Old 04-19-2023, 10:53 PM   #1
rbhug
Junior Member
 
Join Date: Apr 2023
Posts: 1
Default Macbook Air M2 with Totu - screens swap

I've seen this issue on other threads and haven't found a solution that works for my situation.

Macbook Air M2
Totu TT-DC002A
Display Link Manager 1.8.1
Dual monitors - normally run with laptop lid closed, left monitor as main.

Frequently swaps main displays so that the toolbar on bottom of screen switches to right screen. Normally opening laptop lid and closing it swaps back to the left screen as main.

Occasionally, will lose connection to one of the screens. Most of the time quitting and restarting DisplayLink Manager will correct, but have had to power down laptop and unplug the dock to fix it.

Very frustrating
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Old 04-20-2023, 08:59 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
Default

Quote:
Originally Posted by rbhug View Post
I've seen this issue on other threads and haven't found a solution that works for my situation.

Macbook Air M2
Totu TT-DC002A
Display Link Manager 1.8.1
Dual monitors - normally run with laptop lid closed, left monitor as main.

Frequently swaps main displays so that the toolbar on bottom of screen switches to right screen. Normally opening laptop lid and closing it swaps back to the left screen as main.

Occasionally, will lose connection to one of the screens. Most of the time quitting and restarting DisplayLink Manager will correct, but have had to power down laptop and unplug the dock to fix it.

Very frustrating
Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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