MacBook Air M2 - Recognizing Both External Monitors

[tkjl26]

Hey there,

I have a display link that I've been using with no issues for a while. However, I recently upgraded from a MacBook Pro M1 to a MacBook Air M2, and my display link no longer recognizes both of my external monitors. I know both monitor work fine because it'll swap screens when I swap the HDMI cables in the back of the DisplayLink, but for whatever reason, it can't recognize both screens at once. Uninstalling & reinstalling the DisplayLink drivers hasn't worked either. Does anyone know what to do?

I have this DisplayLink:

Plugable 13-in-1 USB-C Triple Monitor Docking Station with 100W Charging, Compatible with Windows, Mac, and Chrome with Thunderbolt 3 / 4 or USB-C (3x HDMI, 1x USB-C, 4x USB, Ethernet, SD Card Reader)

[rboerner]

Originally Posted by tkjl26

Hey there,

I have a display link that I've been using with no issues for a while. However, I recently upgraded from a MacBook Pro M1 to a MacBook Air M2, and my display link no longer recognizes both of my external monitors. I know both monitor work fine because it'll swap screens when I swap the HDMI cables in the back of the DisplayLink, but for whatever reason, it can't recognize both screens at once. Uninstalling & reinstalling the DisplayLink drivers hasn't worked either. Does anyone know what to do?

I have this DisplayLink:

Plugable 13-in-1 USB-C Triple Monitor Docking Station with 100W Charging, Compatible with Windows, Mac, and Chrome with Thunderbolt 3 / 4 or USB-C (3x HDMI, 1x USB-C, 4x USB, Ethernet, SD Card Reader)

If you have not already done so, I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support