Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 03-21-2023, 10:25 AM   #1
behnammodi
Junior Member
 
Join Date: Mar 2023
Posts: 1
Default DisplayLink doesn't recognise

Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor
behnammodi is offline   Reply With Quote
Old 03-22-2023, 09:36 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
Default

Quote:
Originally Posted by behnammodi View Post
Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor
Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com[/QUOTE]
DanielSznicer is offline   Reply With Quote
Old 03-22-2023, 12:42 PM   #3
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
Default

Quote:
Originally Posted by behnammodi View Post
Hello.

I have:
1 ThinkPad Dock
1 Lenovo USB-C To DisplayPort Adapter
2 Display cables
2 Monitors
Macbook Pro 1M 2022
OS: macOS Ventura 12.2.1

but it can not recognize the second monitor
User has already contacted our support directly and we were able to determine that he does not have devices that use DisplayLink technology.
DanielSznicer is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:34 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.