Dell D6000 new firmware for dock not waking up on USB-C when rebooting

[Drewas]

Originally Posted by DmitryAE

Bad news: you still have to use windows machine for update

Can I use a Windows VM?

[robegamesios]

Originally Posted by AlbanRampon

Hello Dmitry,

I was replying exactly that on another thread.
The USB-C Power Delivery controller has an update. That's why there was no issue in USB-A mode. We have verified with the manufacturer that the new firmware is indeed intended to fix that issue.

Power cycling the dock after successful flashing will allow the controller to use its new firmware.

Regards,
Alban

thanks! power cycling after the firmware update fixed the issue of my D6000 not charging my 2017 macbook pro.

[toddtmw]

Originally Posted by HE911

If you go to About This Mac > System Report...> USB> Dell Universal Dock D6000 and look at version. It seems to display for me Version: 31.59

Can someone confirm if 31.59 is the latest as of right now that allows all ports to be used?

Thanks!

[Bah434x]

Originally Posted by pjl

I upgraded the firmware for D6000 with Windows machine and fully power cycled the docking station before I plugged back to MBA M1. Now, I don't have to use USB-C hub between MBA M1 and D6000 - that was my workaround to overcome the issue.

Now, it works great with 3 monitors - 1 HDMI (alt-mode) and 2 DisplayPorts.

Only thing I miss now is display rotation! Once the rotation feature works, I can call it complete.

Can you confirm how you achieve 3 displays working..? I didn't think M supported (Alt-Mode)

I have a D6000 with M2 15" Air and can't get the HDMI display to function.