M1 MacBook Pro - Ventura version 13.0.1 - DisplayLink stopped working

macmizzle · 11-11-2022, 04:45 PM

As the title says; after installing Ventura 13.0.1. DisplayLink has stopped working. The app is running but it no longer detects the 2 x screens.

I am running from MacBook Pro M1 2020:
CalDigit USB-C HDMI Dock (UK) + 0.7m TBT3 Cable
StarTech.com USB 3.0 to HDMI Adapter - DisplayLink Certified

I have attached logs.

I have rebooted the laptop and the DisplayLink app several times, and also uninstalled/reinstalled DisplayLink Manager (v1.8). 2 x external displays are no longer detectable from Display menu.

Thanks.

vcctm · 11-13-2022, 01:59 AM

Same here, on Mac M1 PRO - Ventura 13.0.1 Display Link don't detect any of my screens.

bsward · 11-13-2022, 06:56 PM

I experienced the same issue. Tried many times and many system restarts after updating to 13.0.1. It wasn't working until I unplugged my Plugable DisplayLink device from the back of my M1 iMac and plugged it back in. That so far appears to have resolved the issue for me.

Unsure if this was a DisplayLink issue or a DisplayPort issue, but at least it's working now.

I didn't have this problem when I upgraded to Ventura from the previous OS release.

Val · 11-14-2022, 07:25 AM

Same issue here. I am using a Dell D6000 and M1 Pro (Ventura 13.0.1)
neither my screens nor USB mouse and keyboard are detected. I already reinstalled Display Link and checked all settings, such as screen recording. Even after several restarts of my Mac nothing changed. At least I am glad to read that its not just me having that issue

The support app also does not work for me. I managed to download the zip but there is no window to upload it or to create a ticket

macmizzle · 11-14-2022, 11:07 AM

Quote:

Originally Posted by bsward

I experienced the same issue. Tried many times and many system restarts after updating to 13.0.1. It wasn't working until I unplugged my Plugable DisplayLink device from the back of my M1 iMac and plugged it back in. That so far appears to have resolved the issue for me.

Unsure if this was a DisplayLink issue or a DisplayPort issue, but at least it's working now.

I didn't have this problem when I upgraded to Ventura from the previous OS release.

Hello. I use a CalDigit hub + StarTech.com USB HDMI adapter w. DisplayLink. I have disconnected/reconnected the inbound connections, and also the USBC connection to the MacBook Pro. The external displays are still not discoverable.

Is this what you meant?

Thanks.

dhcmega · 12-17-2022, 12:55 PM

hi! everything was ok with Monterey. Waited for ventura 13.1 to have a revised version. Just after installing, Displaylink adapter was not longer recognized as and usb device. not good.

subpop · 12-18-2022, 10:01 AM

Same here, Macbook Pro M1, Belking Displaylink adapter, does not work after update.

nmlawson · 01-12-2023, 09:28 AM

I'm using a 2020 M1 MacBook Pro running on Ventura 13.1 and am experiencing the same issues reported here in the thread. Would be great if the engineers @DisplayLink would release an update that overcomes this issue!

I bought a DisplayLink device specifically to overcome the lack of native dual screen capabilities of the M1 MacBooks! I can't help but feel this should be one of their strongest segments in terms of power users?

Please release an update ASAP - Or at least share details around what timeline we're looking at...

nmlawson · 01-12-2023, 01:51 PM

M1 MacBook Pro (2020)
Updated from Ventura 13.0.1 to 13.1, uninstalled and re-installed DisplayLink drivers (including log in screen extension), restarted Wavlink Docking station and everything is back up and running on my dual-display setup.

N.B.!!! Follow the exact setup procedure for granting permissions for MacOS (screen recording AND notifications) as outlined in this support post:
https://support.displaylink.com/know...ticles/1932214

lerdaed · 01-15-2023, 04:44 PM

I have the same problem but nothing helped me so far. I read somewhere else that the firmware update to version "A03" could help. However this firmware has been removed from the official DELL website and I can't find it.
If anyone has this exact version of firmware for D6000, can you send it to me in PM?
The filename is: Dock_D6000_FW_Updater_A03_T8Y8T.exe

Thanks

11-14-2022, 07:25 AM	#4
Val Junior Member Join Date: Nov 2022 Posts: 1	Same issue Same issue here. I am using a Dell D6000 and M1 Pro (Ventura 13.0.1) neither my screens nor USB mouse and keyboard are detected. I already reinstalled Display Link and checked all settings, such as screen recording. Even after several restarts of my Mac nothing changed. At least I am glad to read that its not just me having that issue The support app also does not work for me. I managed to download the zip but there is no window to upload it or to create a ticket Last edited by Val; 11-14-2022 at 07:34 AM. Reason: Add Support App Issue

12-18-2022, 10:01 AM	#7
subpop Junior Member Join Date: Dec 2022 Posts: 1	same here Same here, Macbook Pro M1, Belking Displaylink adapter, does not work after update.

01-12-2023, 09:28 AM	#8
nmlawson Junior Member Join Date: Jan 2023 Posts: 2	M1 MacBook Pro (2020) - Ventura version 13.1 I'm using a 2020 M1 MacBook Pro running on Ventura 13.1 and am experiencing the same issues reported here in the thread. Would be great if the engineers @DisplayLink would release an update that overcomes this issue! I bought a DisplayLink device specifically to overcome the lack of native dual screen capabilities of the M1 MacBooks! I can't help but feel this should be one of their strongest segments in terms of power users? Please release an update ASAP - Or at least share details around what timeline we're looking at...

01-12-2023, 01:51 PM	#9
nmlawson Junior Member Join Date: Jan 2023 Posts: 2	M1 MacBook Pro (2020) - Ventura 13.1 Update [Display Detection Issue Resolved] M1 MacBook Pro (2020) Updated from Ventura 13.0.1 to 13.1, uninstalled and re-installed DisplayLink drivers (including log in screen extension), restarted Wavlink Docking station and everything is back up and running on my dual-display setup. N.B.!!! Follow the exact setup procedure for granting permissions for MacOS (screen recording AND notifications) as outlined in this support post: https://support.displaylink.com/know...ticles/1932214

11-13-2022, 01:59 AM	#2
vcctm Junior Member Join Date: Nov 2022 Posts: 3	Same here, on Mac M1 PRO - Ventura 13.0.1 Display Link don't detect any of my screens.

11-13-2022, 06:56 PM	#3
bsward Junior Member Join Date: Nov 2022 Posts: 1	I experienced the same issue. Tried many times and many system restarts after updating to 13.0.1. It wasn't working until I unplugged my Plugable DisplayLink device from the back of my M1 iMac and plugged it back in. That so far appears to have resolved the issue for me. Unsure if this was a DisplayLink issue or a DisplayPort issue, but at least it's working now. I didn't have this problem when I upgraded to Ventura from the previous OS release.

12-17-2022, 12:55 PM	#6
dhcmega Junior Member Join Date: Dec 2022 Posts: 1	hi! everything was ok with Monterey. Waited for ventura 13.1 to have a revised version. Just after installing, Displaylink adapter was not longer recognized as and usb device. not good.

01-15-2023, 04:44 PM	#10
lerdaed Junior Member Join Date: Jan 2023 Posts: 2	I have the same problem but nothing helped me so far. I read somewhere else that the firmware update to version "A03" could help. However this firmware has been removed from the official DELL website and I can't find it. If anyone has this exact version of firmware for D6000, can you send it to me in PM? The filename is: Dock_D6000_FW_Updater_A03_T8Y8T.exe Thanks