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Old 06-28-2018, 06:54 AM   #1
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Join Date: Jun 2018
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Default must switch off/on to properly work on dual monitor

got a universal docking station XQ-39dk3 . all seems to work ok but every time I boot my laptop the second monitor is not working. I must unplug from power the dock and then plug it again to start to work with external monitor.

any hint?
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Old 07-18-2018, 02:50 PM   #2
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Location: Cambridge, UK
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We would need the advanced logs to understand what is taking place.
The last link in my forum signature explains how to create the ZIP file with the tool.
Then, you can upload the ZIP here as only employees will be able to download it.

Kind regards,
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand. Our emails have changed to synaptics.com but our commitment to customers remain the same."

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dual monitors

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