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Old 11-20-2019, 12:45 AM   #1
solutionsbs
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Default Surface Pro X - Graphics SQ1 Adreno 685

Hi,

Has anyone successfully installed displaylink on a Surface Pro X?

When trying to install, displaylink fails with the graphics card install and rolls back.

Trying to install for a client who uses Toshiba Dynadocks

Thanks,
Steve.
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Old 11-20-2019, 07:34 AM   #2
AlbanRampon
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Hello Steve,
You need to use the INF in the Arm64 folder, not the EXE.
https://www.displaylink.com/downloads/file?id=1475
Alternatively, depending on product you connect, it would get a driver from Windows Update.
Regards,
Alban
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Old 11-21-2019, 10:00 PM   #3
solutionsbs
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Awesome - thank you. I'll try that.
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Old 11-22-2019, 09:04 AM   #4
AlbanRampon
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You're welcome,

Please do let us know how it works for you/them.
We started distributed the driver when the first Windows 10 on Snapdragon came up.
But, as we've not had much feedback, I haven't prioritised new development for them.
I think the Surface Pro X may change that, hopefully. True all day connected computing is a very attractive proposal!

Kind regards,
Alban
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"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
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Old 07-22-2021, 12:51 PM   #5
freddyremoteuser
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Default How to install the INF package downloaded

Hi ,

I am using a Surface Pro X SQ2 and I have downloaded the package given in the link, but i am unable to install or update my driver from that. Could you please guide on how to install it.

Thanks
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Old 07-28-2021, 10:13 AM   #6
KatarzynaKowalczyk
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Hello,

@freddyremoteuser downloads for newest drivers are available here: https://www.displaylink.com/downloads/corporate - the one posted by Alban is an older one.
I have send you a separate email with the install instructions.

Cheers,
Katarzyna
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