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#1 |
Junior Member
Join Date: Jul 2020
Posts: 3
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Whenever using the docking station w/o monitors connected - works great and w/o issue.
Whenever monitors are connected (two lcd monitors via dvi-to-vga adapter and hdmi-to-dvi adapter) the computer below has constant issues. The Windows Driver Foundation runs constantly @ 25% to 35% of CPU usage. After a few hours of use the displaylink drivers begin to crash (event viewer recorded this as the issue) and my usb devices / monitors disconnect/reconnect repeatedly. OS Name: Microsoft Windows 10 Pro OS Version: 10.0.19041 N/A Build 19041 Laptop: DELL Latitude 5590 CPU: Intel i5-8350U Product: https://www.sabrent.com/product/DS-R...blets-laptops/ Windows Updates are installed as they become available. DisplayLink Drivers Tested and w/ issue as describe occurring w/ monitors connected. v8.2.1952.0 v8.5.3739.0 v9.3.3347.0 Last edited by demiseitrofv; 07-22-2020 at 11:11 PM. |
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#2 |
Junior Member
Join Date: Jul 2020
Posts: 3
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Steps completed this evening:
1. Used DisplayLink Installation Cleaner w/ docking station/hub unplugged; rebooted. 2. Used*Windows DisplayLink Support Tool for logging setup; rebooted. 3. Completed install of latest Windows Drivers for DisplayLink 9.3.3324.0 4. Connected docking station/hub back to laptop via supplied USB 3.0 cable w/ monitors. 5. Used laptop as normally would; within 10 minutes issue occurred (system freezing, monitors blinking*in/out, usb devices disconnecting/reconnecting).* 6. Completed steps for collecting support tool information (.zip); attached to email sent to support. Attached here as well in the hopes this helps troubleshoot the issue. DL_Windows_Logs_20200722_225603.zip |
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#4 |
Junior Member
Join Date: Nov 2024
Posts: 1
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Hello , i have the same issue, can you please tell me how it was resolved?
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