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10-17-2020, 04:48 PM | #1 |
Junior Member
Join Date: Oct 2020
Posts: 1
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MacBkPro updated to 10.15.7 now MB169B+ won't work. HELP!
My MacbookPro automatically updated and seemingly killed the driver that runs my Asus MB169B+ portable monitor. Rather desperate to get it up and running. Are there any updated drivers or work arounds?
Thank you, Whalien |
10-21-2020, 08:31 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Thank you for reaching out! The newest driver updates are available under the following link: https://www.displaylink.com/downloads/macos If you can gather the logfiles that will help us see what happened I would appreciate it: https://support.displaylink.com/know...to-displaylink Thank you, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
10-22-2020, 10:48 PM | #3 |
Junior Member
Join Date: Oct 2020
Posts: 1
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Same issue 10.15.7 is broken
I have the same issue. My new mac book pro was working flawlessly until a minor update to 10.15.7 broke my two external monitors. The error was briefly on my screen and along the lines of: Displaylink kext is not compatible with this version and the developer will need to update their software.
I restored from time machine backups because I too am on a time crunch. Please investigate and update your software. |
10-23-2020, 08:00 AM | #4 |
Junior Member
Join Date: Jul 2011
Posts: 14
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I am experiencing the same issue on a iMac 2015 running 10.15.7, I've submitted a info log.
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10-23-2020, 09:08 AM | #5 | |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Quote:
The only driver known to be incompatible with Catalina 10.15.6 and 10.15.7 is legacy driver 5.2.1 - this requires an update to 5.2.5 or to DisplayLink Manager - which are available on the website for quite awhile now. Best regards, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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10-24-2020, 06:19 PM | #6 |
Junior Member
Join Date: Oct 2020
Posts: 5
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I have the same issue with the 10.15.7 Catalina since today.
I tried with display link 1.1 and and 5.2 but still nothing working. If someone have a solution ? When i start 1.1, my screen just change every second and i can't use it or plug any monitor. Thank you |
10-24-2020, 06:57 PM | #7 |
Junior Member
Join Date: Oct 2020
Posts: 5
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I tried but unfortunately it’s not working... :/
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