Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Thread Tools Search this Thread Display Modes
Old 07-26-2017, 02:41 PM   #11
Senior Member
AlbanRampon's Avatar
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,572

Thank you for the detailed report.
This proves the device doesn't appear on the USB.
There is no amount of trickery on the driver which would make it work as it is now: the driver is not even invoked by Windows as there's no device on the bus.
DisplayLinkManager log is created when the driver starts, not when it installs. The installation is visibly correct in the setupapi logs.
I can see two possible sources here:
- interoperability issue with the host controller of the NUC,
- power problem.

The last experiment I could suggest is to try in USB 2.0 mode via your externally powered hub.
This is WAY out of the USB specification for the power, but you'd be using a totally different path which is somewhat less prone to interop issues.

It is possible you would have to remove all elements of the j5create/MCT. Some elements may need to be removed manually if reports from other users of that competitive technology are correct... and I believe them.

Kind regards,
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand. Our emails have changed to synaptics.com but our commitment to customers remain the same."

Where to download the latest Windows drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote

168b+, asus, asus 169b+, intel, intel nuc, nuc

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 11:45 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.