Latest DisplayLink drivers and DirectX fullscreen errors

[Mark]

I'm also having issues with the display link drivers.

After the drivers are installed and even though the USB monitor is not plugged in, most games will not run in fullscreen mode. I believe it has something to do with my laptop running an NVIDIA Optimus setup.

Using the NVIDIA control panel, if I force the game to use my Intel integrated graphics, the game will run. If I give the NVIDIA driver the option to use auto-select or force it to use the NVIDIA processor, the games error out again.

Once I uninstall the DisplayLink drivers, everything works fine again.

[JamesH]

Hi,

The issue you describe with Optimus should be fixed in the next release.

Thanks,
James

[Michaeltymcnamara]

I have exactly the error that Mark reports -

I get the message 'Direct3D renderer creation error:' when starting a game (such as Wizard101) if the DirectLink software is installed.

There is no need to have the USB to VGA device plugged into the laptop.

If I uninstall the DisplayLink Core, then the game works again (but the multiple monitors do not work).

Setting that the WizardGraphicalclinet.exe uses integrated graphics (instead of NVidia) doesn't affect the failure.

Setting so the game doesn't use full screen doesn't affect the failure.

Uninstalling and reinstalling between tasks is quite tedious.

I have Windows 7 Ultimate, Nvidia GeForce GT 640M LE with latest drivers (as of 11/2013) , and DirectX version 11.0, and latest DisplayLink software.

I have gathered the DisplayLink support files and will send them to someone from Support; posting them here seems to be giving too much information to the world. It is interesting that you have a basic encryption on the DisplayLink logs; but that all of the details of my laptop and what programs are installed and when you gather in plaintext; and hence if I posted them all could oggle my fine machine's specifications

[Tebor]

I have exactly the same issue. The newest release does not help.

[JamesH]

Originally Posted by Michaeltymcnamara

I have exactly the error that Mark reports -

I get the message 'Direct3D renderer creation error:' when starting a game (such as Wizard101) if the DirectLink software is installed.

There is no need to have the USB to VGA device plugged into the laptop.

If I uninstall the DisplayLink Core, then the game works again (but the multiple monitors do not work).

Setting that the WizardGraphicalclinet.exe uses integrated graphics (instead of NVidia) doesn't affect the failure.

Setting so the game doesn't use full screen doesn't affect the failure.

Uninstalling and reinstalling between tasks is quite tedious.

I have Windows 7 Ultimate, Nvidia GeForce GT 640M LE with latest drivers (as of 11/2013) , and DirectX version 11.0, and latest DisplayLink software.

I have gathered the DisplayLink support files and will send them to someone from Support; posting them here seems to be giving too much information to the world. It is interesting that you have a basic encryption on the DisplayLink logs; but that all of the details of my laptop and what programs are installed and when you gather in plaintext; and hence if I posted them all could oggle my fine machine's specifications

Hi,

I've just sent you a PM about this.

Thanks,
James

[JamesH]

Originally Posted by Tebor

I have exactly the same issue. The newest release does not help.

Hi,

What application are you trying to run and what is the error message?

Please attach the logs from this tool as soon as you get the error message:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

[Tebor]

Hi James,

as soon as I start a game in Steam in full screen mode an error messsage appears:
- Skyrim: Faild to initalize renderer. Unknown error creating the renderer.
- Crusader Kings 2: CK 2 Funktionier nicht mehr. Windows kann online nach einer Lösung für das Problem suchen. (The genuine Windows error message: CK2 does not work any longer. Windows can search online for a solution for the problem.)
- X-Com: Failed to create the D3D9 Device! This can happen if the desktop is locked. Exiting...
- Railroad Tycoon 3: No hardware accelerated DirectX 8.1 drivers present. (translation form german)

Probably there are more games... I haven't checked all...

The first three games are running perfectly fine in a windowed mode. RT3 doesent have a windowed mode.

All games were running on my old laptop without Nvidia Optimus.

If you need the log-files from other crashes then X-Com please tell me.

Thanks for your help,
Tebor

[Tebor]

There are still the same problems with the 7.5M0 version.

[Tebor]

No reaction at all? Not even a look in the log-files?

Disappointing.

[kikendo]

Originally Posted by Tebor

There are still the same problems with the 7.5M0 version.

Latest version also rendered Ableton Live version 6.0.11 completely useless. Windows render with empty contents.
7.3 is the last stable, usable one.

This problem is unacceptable!