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Old 03-11-2013, 06:26 PM   #21
davis1202
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I have been randomly encountering network issues (in addition to slow start screen apps/mouse hangs) on my Win 8 laptop using the DisplayLink Drivers/USB 3.0 dock. It will usually occur anytime I do a large file transfer to a network drive. Upon doing this, my network connection will completely drop and I have to disconnect the dock from the laptop and reconnect it. Has anyone encountered this?
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Old 03-11-2013, 06:29 PM   #22
jimmyzshack
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Quote:
Originally Posted by davis1202 View Post
I have been randomly encountering network issues (in addition to slow start screen apps/mouse hangs) on my Win 8 laptop using the DisplayLink Drivers/USB 3.0 dock. It will usually occur anytime I do a large file transfer to a network drive. Upon doing this, my network connection will completely drop and I have to disconnect the dock from the laptop and reconnect it. Has anyone encountered this?
Yes i have the same problem, Ticket Incident: 130208-000160 i've sent them debug logs from when it happens.
They keep telling me i need to try and update my video driver, but i have the latest one issued from dell for my laptop.
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Old 03-11-2013, 09:27 PM   #23
Wim
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We have a fix for the 10 second delay when opening apps. This will be in 7.2.

We're also updating the Ethernet driver to be more performant. During the development of this a few bugs have been discovered and fixed that could cause issues. Hopefully the Ethernet in 7.2, released at the end of the month will eliminate these issues. Testing internally so far is going well.

Wim
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Old 03-11-2013, 09:28 PM   #24
jimmyzshack
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Originally Posted by Wim View Post
We have a fix for the 10 second delay when opening apps. This will be in 7.2.

We're also updating the Ethernet driver to be more performant. During the development of this a few bugs have been discovered and fixed that could cause issues. Hopefully the Ethernet in 7.2, released at the end of the month will eliminate these issues. Testing internally so far is going well.

Wim
Thanks for the update.
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Old 03-15-2013, 12:35 AM   #25
Mattman3234
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Quote:
Originally Posted by Michel_K17 View Post
Good news! I found a work-around that does the trick [here].

Here is what it says:



Note: Go to: Internet Options >> Advanced Tab >> Accelerated Graphics topic (1st one) >> Select Use Software Rendering instead of GPU* (*requires restart)

In my case (Surface Pro), I simply changed the Internet Setting above, and kept the DisplayLink drivers intact, and it all works. The change in CPU usage seems minimal to me (looking at the Task Manager Performance screen). At least this will keep me going until a permanent fix comes from the DisplayLink folks (can't wait).

Cheers!
Thank you!! I have a surface pro and was having the same issue....figured out it was displaylink and found your post and fixed! Will wait for the official fix, but this just kept me from returning my dynadock I bought.
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Old 03-20-2013, 06:45 AM   #26
Artikas
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Default surface pro + targus ACP71USZ

I am having the same issue BUT my wireless connection on me surface also stops working after installing the display link software. Everything goes back to normal after display link is removed
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Old 03-25-2013, 03:43 PM   #27
Artikas
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Default Update?

Is there any update on this or approximate time frame?
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Old 03-25-2013, 05:32 PM   #28
Wim
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This will be in v7.2 software which is just having the final changes applied.

Wim
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Old 04-01-2013, 08:35 PM   #29
KenB
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Quote:
Originally Posted by Wim View Post
This will be in v7.2 software which is just having the final changes applied.
It's good to hear that the fix is to be part of v7.2. Is there a target date for a public release or beta of 7.2?
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Old 04-03-2013, 06:55 PM   #30
Artikas
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Quote:
Originally Posted by KenB View Post
My computer is also running the Intel HD Graphics 4000.
Driver version 9.17.10.2932 (dated 12/12/12).

Wim, what additional information do you want and how can I collect it easily?
New software is now avaliable for download. As of today

Last edited by Artikas; 04-03-2013 at 07:48 PM.
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