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Old 11-15-2018, 04:45 PM   #1
steve-o
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Join Date: Nov 2018
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Default Monitors-periodically-turn-off on Ubuntu 18.04

Dual boot Dell laptop with Dell 6000 dock; The attached LG monitors periodically turn off on Ubuntu; attached output from DL Support tool.

The monitors turn off after 30 minutes or so, even when Power and Privacy settings indicate they should never go to sleep.

Had this issue with an upgraded version of Ubuntu 16 -> 18. Now also occuring with clean install of 18.04. Have tried uninstalling and reinstalling the DisplayLink driver with no success.

Unplugging the dock from the laptop does not cause the laptop to recognise the change; in Display settings it still shows the monitors as connected.

Dock only seems to recognise the monitors from a clean boot.
Attached Files
File Type: zip DLSupportTool_Output_2018-11-15T16:26:28.747386.zip (1.46 MB, 0 views)
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