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Old 03-31-2015, 08:30 PM   #21
jstacy
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Still not working on 10049. I've deleted the two registry keys, ran the cleanup tool, and am on the latest alpha. Attached is the support file.
I have a Plugable UGA-4KDP.
Thanks!
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Old 04-17-2015, 04:18 PM   #22
nkothari
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Quote:
Originally Posted by jstacy View Post
Still not working on 10049. I've deleted the two registry keys, ran the cleanup tool, and am on the latest alpha. Attached is the support file.
I have a Plugable UGA-4KDP.
Thanks!
Hi JStacy

Could you please tell us the following so we can identify the problem:
- The number of monitors you're connecting to the PC, and how each one is being connected. (e.g. Dell monitor via DP cable using Plugable adapter, or via HDMI to the PC's HDMI output, etc.)
- The exact steps you follow and the behaviour you observe.
- Have you tried or is it possible for you to try to connect the monitor(s) that don't work to a different PC. (This is to eliminate the possibility of faulty cables or faulty monitors).

Thanks
Nilay
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Old 04-17-2015, 04:26 PM   #23
jstacy
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Nilay,

The adapter is working now on the v9 alpha.
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