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Old 12-17-2019, 06:54 PM   #1
jamesrirwin
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Join Date: Dec 2019
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Unhappy Support Log - Blinking Screen Stand Steady SideTrak

ASUS Q546
Windows 10

PLEASE HELP

Gathering DisplayLink docking compatibility check info.
Compatibility check reported no errors.
Gathering System Information
This may take a couple of minutes to complete
Done
Gathering DisplayLink Logs
Done
Gathering DisplayLink Registry
Done
Gathering Windows Monitor Persistence Registry
Done
Gathering Dispdiag output
Done
Gathering Dxdiag output
Done
Gathering Windows logs
Done
Gathering Installed Programs
Done
Gathering IP configuration
Done
Finished Gathering Information

Files saved to the desktop folder C:\Users\james\Desktop\DisplayLink Support Files\DL_Windows_Logs_20191217_134742\

Zipping up files, please wait.

Support file created and saved to:
C:\Users\james\Desktop\DisplayLink Support Files\DL_Windows_Logs_20191217_134742.zip
Attached Files
File Type: zip DL_Windows_Logs_20191217_134742.zip (1.95 MB, 1 views)
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Old 12-18-2019, 04:23 PM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello James,

Thank you for the report.
Would you be able to describe the blink or film the issue with your smartphone?
I have not seen that display before and the exact behaviour can be helpful spotting the problem.

Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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