Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-27-2021, 05:35 PM   #1
adriavidal
Junior Member
 
Join Date: Oct 2021
Posts: 2
Default Monterrey | Wake up from sleep Dell D6000 not detected

After upgrading to Monterrey when wake up from sleep dock is not detected.
Need to remove power of dock or reconnect to be detected again.
adriavidal is offline   Reply With Quote
Old 10-27-2021, 09:01 PM   #2
muzzy121
Junior Member
 
Join Date: Aug 2021
Location: Olkusz, Poland
Posts: 3
Default

Quote:
Originally Posted by adriavidal View Post
After upgrading to Monterrey when wake up from sleep dock is not detected.
Need to remove power of dock or reconnect to be detected again.
Have exactly the same problem. Mac can't see D6000. It's enough to disconnect and connect back again USB-C, then works well...
Anyone knows how to fix this?
muzzy121 is offline   Reply With Quote
Old 10-28-2021, 10:32 PM   #3
madias
Junior Member
 
Join Date: Oct 2021
Posts: 2
Default

I'm having the same issue!!!

Using the latest firmware.

Last edited by madias; 10-28-2021 at 11:19 PM.
madias is offline   Reply With Quote
Old 11-03-2021, 12:56 PM   #4
max_allan
Junior Member
 
Join Date: Nov 2021
Posts: 2
Default

The whole dock not detecting? My (different dock) will detect sound/USB/ethernet on wake but not video, since upgrading to Monterey.
max_allan is offline   Reply With Quote
Old 11-03-2021, 05:22 PM   #5
umbra
Junior Member
 
Join Date: Nov 2021
Posts: 1
Default

Same problem (have to power cycle the dock) and I have the latest firmware
umbra is offline   Reply With Quote
Old 11-04-2021, 10:13 AM   #6
alex.
Junior Member
 
Join Date: Oct 2021
Posts: 3
Default

same issue here, 16 Inch Pro max
alex. is offline   Reply With Quote
Old 11-08-2021, 11:23 PM   #7
jefisher
Junior Member
 
Join Date: Nov 2019
Posts: 13
Default

Same thing here.
jefisher is offline   Reply With Quote
Old 11-09-2021, 09:47 AM   #8
JakubDabrowski
DisplayLink Tech Support
 
JakubDabrowski's Avatar
 
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
Default

Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
JakubDabrowski is offline   Reply With Quote
Old 11-10-2021, 06:33 AM   #9
tsaikkon
Junior Member
 
Join Date: Nov 2021
Posts: 1
Default

Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
Thanks! I can verify that removing Ethernet cable solved this for me. I'm currently using additional USB-Ethernet dongle to bypass the issue for now.
tsaikkon is offline   Reply With Quote
Old 11-10-2021, 01:22 PM   #10
jefisher
Junior Member
 
Join Date: Nov 2019
Posts: 13
Default

Quote:
Originally Posted by JakubDabrowski View Post
Dear users,

Thank you for your feedback here on the forum.

We are aware of this problem and are working on it. We were able to reproduce the issue in our office and our engineers are analyzing this problem.

Right now we have noticed that unplugging Ethernet cable from the docking station helps with sleep problems. We are not yet sure if that will be a final workaround in all cases but we are still testing and investigating this issue.

If you are able, please unplug your ETH cable from the docking station and verify.

Thank you for any further feedback you may share.

Kind regards,
Jakub
This seems to work, but am I to understand the the final solution might be we just can't use our ethernet port??

Last edited by jefisher; 11-10-2021 at 04:48 PM.
jefisher is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:55 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.