Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Linux and Open Source

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-27-2020, 12:35 PM   #1
badhaircut
Junior Member
 
Join Date: May 2020
Posts: 5
Default Unable to See Monitor after install on ubuntu 18.4.4 - see decription

I have installed the ubuntu driver software for display link adapter and followed the instructions at:

https://support.displaylink.com/know...on-legacy-ubun

However, Whenever I connect my usb 3.0 to dvi/vga adapter - ubuntu does not recognise a screen is attached.

I am using the following adapter:

https://www.kensington.com/p/product...splay-adapter/

The adapter does appear when using the
Code:
lsusb
yields the result:
Code:
Bus 001 Device 006: ID 17e9:430f DisplayLink
So I know that it has recognised the displaylink on the USB bus.

I have also run the DL support Tool found at:

https://support.displaylink.com/know...to-displaylink

And have attached all of the files (excluding the cpuinfo and meminfo files) for anyone that can help me.

I have been trying for weeks to get this working and it's really frustrating - hopefully someone can help me out here, I just want to be able to use another monitor via my usb3.0 port and purchased this Kensington adapter to do so - but alas it's not working.

If anyone can give me some advice or help I would be grateful!

I am using ubuntu 18.4.4 for reference.

I can provide more info if needed!
Attached Files
File Type: zip dl_output.zip (37.1 KB, 1 views)
badhaircut is offline   Reply With Quote
Old 07-07-2020, 11:06 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Hello,

User reached out to us directly over private message - assisting him there.
KatarzynaCzaja is offline   Reply With Quote
Reply

Tags
display adapter, display link, kensington, ubuntu 18.04

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 03:46 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.