Upgraded to 10.4 (Majave) - Display lost - HELP PLEASE!!!!

Szymon · 01-30-2019, 07:00 AM

Hello,

Could you please shortly describe your setup, i.e. what is your Mac, exact macOS version and connected devices. Just to ensure: have you upgraded SW to the latest available version from here: https://www.displaylink.com/downloads/macos?

Regards,
Szymon

Skywalker · 01-30-2019, 07:23 AM

I have exactly the same problem after upgrading to 10.14.4 Beta (18E174f) Both of my external monitors seem to work, but only show a black screen with the cursor. The displays are recognised ok, are in the same order with the same settings as before.

I'm running the latest DisplayLink 5.0.1, I check all the settings as suggested just like Nickkahn above.

01-30-2019, 07:00 AM	#1
Szymon DisplayLink Tech Support Join Date: Feb 2010 Posts: 55	Hello, Could you please shortly describe your setup, i.e. what is your Mac, exact macOS version and connected devices. Just to ensure: have you upgraded SW to the latest available version from here: https://www.displaylink.com/downloads/macos? Regards, Szymon

01-30-2019, 07:23 AM	#2
Skywalker Junior Member Join Date: Jan 2019 Posts: 17	I have exactly the same problem after upgrading to 10.14.4 Beta (18E174f) Both of my external monitors seem to work, but only show a black screen with the cursor. The displays are recognised ok, are in the same order with the same settings as before. I'm running the latest DisplayLink 5.0.1, I check all the settings as suggested just like Nickkahn above.