01-23-2020, 12:58 PM | #1 |
Junior Member
Join Date: Jan 2020
Posts: 1
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Problem with HP dock and Ubuntu
Hello all,
I have a problem to run HP universal dock (USB-C) with my laptop in Ubuntu. USBs and NIC works fine, but not Display outputs (2 displayPorts, I have two full HD monitors). Both full HD monitors are black and without signal from dock. I installed display link driver 5.2.14 and also latest dkms. Installation was successfully done. My PC: HP ProBook 440 G6 Ubuntu 18.04.3 LTS (with latest updates) Intel® Core™ i5-8265U CPU @ 1.60GHz × 8 HP universal dock USB-C (2UF95AA#ABB) Can someone tell me please how to solve this problem? Thank you in advance for your response. |
04-09-2020, 09:48 PM | #2 |
Junior Member
Join Date: Apr 2020
Posts: 1
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Good day! I have almost the same configuration. Have you solved your issue?
Thank you! |
04-14-2020, 12:24 PM | #3 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
To be able to determine the root cause for this behaviour and learn a bit more about your configuration I will need to take a look at the log files you can collect them by following steps In this article. Thank you, Katarzyna
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
08-27-2020, 08:22 AM | #4 |
Junior Member
Join Date: Aug 2020
Posts: 1
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Similar problem here
Hi,
I'm having the same trouble making HP universal dock to work with ubuntu 20.04. Please find Support tool zip attached for equipment specs. Have a good day ! Grégoire |
12-25-2020, 04:40 PM | #5 | |||
Junior Member
Join Date: Dec 2020
Posts: 1
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Same here with dell latitude 7490 (latest bios) displaylink 5.3.1 and evdi, 1.9.0\1.7.2 (tried both). kernel is 5.10.2, dock is hp universal docking station usb c.
The driver is loaded: Quote:
Quote:
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