Unable to Play Windows Store Video on Win8

Joe McBride · 10-18-2012, 08:05 PM

I've upgraded to Win8x64 and after installing the DisplayLink software (latest version from DisplayLink_7.0M0 installer) I'm not able to play Video in "Metro" Apps. Both the Video application as well as Netflix do not work. I originally thought this may only be an issue with the Video App - related to Xbox video, but it looks like a bigger issue. It works before installation, doesn't afterwards. I just want to know if you are aware of the issue.

Generic error recieved via the Video app:
"Can't play. Make sure your computer's sound and video cards are working and have the latest drivers, then try again."
Error code: 0xc00d11d1 (0x80070241)

Error via Netflix:
Windows Graphics Driver Update Required

The following drivers failed to load:
\Windows\System32\dlumd64.dll (UserModeComponentLoad, EncryptionFailure)
\Windows\System32\Drivers\dlkmd.sys (UserModeComponentLoad, InvalidComponentCertificateRoot)

Maybe it could be related to this Media Center issue?
http://www.displaylink.org/forum/showthread.php?t=2013

Laptop: Lenovo W510, Intel i7 Q820 1.73 GHZ, 16GB
Video Card: nVidia Quadro FX 880M, Driver 306.97 - 9.18.13.697
Monitors:
2x - Samsung SyncMaster 225BW
1x - HP 2711x LED LCD

Using DisplayLink via: DVI to one of the Samsung SyncMaster 225BW

Thanks,

Joe

10-18-2012, 08:05 PM	#1
Joe McBride Junior Member Join Date: Oct 2012 Posts: 2	Unable to Play Windows Store Video on Win8 I've upgraded to Win8x64 and after installing the DisplayLink software (latest version from DisplayLink_7.0M0 installer) I'm not able to play Video in "Metro" Apps. Both the Video application as well as Netflix do not work. I originally thought this may only be an issue with the Video App - related to Xbox video, but it looks like a bigger issue. It works before installation, doesn't afterwards. I just want to know if you are aware of the issue. Generic error recieved via the Video app: "Can't play. Make sure your computer's sound and video cards are working and have the latest drivers, then try again." Error code: 0xc00d11d1 (0x80070241) Error via Netflix: Windows Graphics Driver Update Required The following drivers failed to load: \Windows\System32\dlumd64.dll (UserModeComponentLoad, EncryptionFailure) \Windows\System32\Drivers\dlkmd.sys (UserModeComponentLoad, InvalidComponentCertificateRoot) Maybe it could be related to this Media Center issue? http://www.displaylink.org/forum/showthread.php?t=2013 Laptop: Lenovo W510, Intel i7 Q820 1.73 GHZ, 16GB Video Card: nVidia Quadro FX 880M, Driver 306.97 - 9.18.13.697 Monitors: 2x - Samsung SyncMaster 225BW 1x - HP 2711x LED LCD Using DisplayLink via: DVI to one of the Samsung SyncMaster 225BW Thanks, Joe Last edited by Joe McBride; 10-18-2012 at 10:06 PM.