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Old 12-31-2013, 04:40 PM   #11
impat100
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Originally Posted by Dan View Post
Thanks dawser! We'll look into it.
Hi there,

Is this issue still being looked at? Any update would be greatly appreciated!
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Old 01-10-2014, 08:16 AM   #12
jasperjugan
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Is someone still working on this said issue?

Last edited by jasperjugan; 01-12-2014 at 10:29 PM. Reason: words
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Old 01-19-2014, 01:33 AM   #13
JamesH
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Hi,

Yes we are still investigating this issue.

Will update you when I know more.

Thanks,
James
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Old 01-19-2014, 10:54 AM   #14
andy_g
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Hi all

I have the Kensington SD300v and an Asus T100 (new BayTrail Atom) on Windows 8.1 and can confirm connected standby (sleep) was losing 3% or more per hour with the drivers from here installed!

I have just factory reset the T100 and had no issues with connected standby before hooking up the SD3000V and auto installing any drivers for it via Windows but will let you know if I know have issues due to these auto drivers and or your Display link ones.
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Old 01-22-2014, 11:11 PM   #15
jasperjugan
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Quote:
Originally Posted by andy_g View Post
Hi all

I have the Kensington SD300v and an Asus T100 (new BayTrail Atom) on Windows 8.1 and can confirm connected standby (sleep) was losing 3% or more per hour with the drivers from here installed!

I have just factory reset the T100 and had no issues with connected standby before hooking up the SD3000V and auto installing any drivers for it via Windows but will let you know if I know have issues due to these auto drivers and or your Display link ones.
likewise with Dell Venue 8 pro. I had to uninstall DisplayLink. others have reported they had to wipe out/restore their devices
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Old 01-23-2014, 08:01 AM   #16
andy_g
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I have not installed the latest display link drivers from here this time and just used the latest Kensington drivers which seems to be 7.4.51572.0 DisplayLink Display Adapter (430f) and my connected standby issues seem to have gone.

Also to note, I'm not actually using the DVI out put of the docking station as a direct MicroHDMI > HDMI from my tablet works better than the slight lag via the docking station and I found I didn't like 2 external monitors plus the tablet screen. This means I'm effectively only using the audio, USB hub and gigabit NAT so not sure if the actual DisplayLink display driver has been 'activated' yet as I haven't plugged anything in to the DVI port?
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Old 02-09-2014, 05:29 PM   #17
brucemoose2
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Quote:
Originally Posted by JamesH View Post
Hi,

Yes we are still investigating this issue.

Will update you when I know more.

Thanks,
James
James, it's been weeks now since your last update and MONTHS since the original problem report. Do you have any update for us, please? This is a very serious problem. I'd like to know if there are resources committed to fixing the problem. The current software package is seriously broken on Connected-Standby capable ultrabooks and tablets.
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Old 02-16-2014, 04:46 PM   #18
brucemoose2
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Any update?
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Old 02-18-2014, 03:25 AM   #19
impat100
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Question update?

Quote:
Originally Posted by JamesH View Post
Hi,

Yes we are still investigating this issue.

Will update you when I know more.

Thanks,
James
Hi James,

Its been more than a month now, any updates? Or pls let us if this issue is being worked on or not?

Any update would be greatly appreciated.
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Old 02-18-2014, 01:54 PM   #20
JamesH
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Hi,

The next release due out at the end of this month has a fix for this issue when your adapter / dock / monitor is disconnected from your tablet / notebook.

We're continuing to work on a fix for when your adapter / dock / monitor is connected to your tablet / notebook.

Thanks,
James
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